Facility and Assets Support Officer

Department of Justice and Community Safety VIC; Geelong; On-site; AUD 62,000 - 80,000; Full time

Job summary

Department of Justice and Community Safety VIC in Geelong is seeking a front desk/reception support officer to ensure smooth daily operations at the Barwon Precinct. You will assist visitors, manage deliveries, and provide essential admin support to the facility and assets leadership team.

The role includes handling office tasks, responding to evolving needs, and contributing to a safe, efficient prison precinct environment.

Qualifications

• Certificate II in Business or equivalent desirable.
• Proven administration ability and organizational skills.
• Proactive, helpful team player with good judgement.

Responsibilities

• Welcome visitors, answer questions and direct people.
• Receive deliveries and route to correct recipients.
• Record and sort maintenance requests for action.
• Provide reliable administrative support to leadership team.
• Manage daily office tasks and respond to changing needs.

Skills

Good administration skills

Strong computer skills

Clear communication

Flexible attitude

Education

Certificate II in Business

Tools

Microsoft 365 (Outlook, Word, Excel)

Job description

Department of Justice and Community Safety VIC – Geelong VIC

At the Department of Justice and Community Safety, we¿re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We¿re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we¿d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children¿s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We¿re proud of the important work we do across Victoria. Want to be part of it?

• Be the welcoming face of a busy prison precinct each day.
• Help staff and visitors find the right place and person.
• Enjoy a varied role with front desk and office duties.
• Build your skills while supporting the work of four prisons.
• Ongoing, full-time role earning $62,104 - $79,753 per year, plus super.

About us

The Barwon Southwest Prison Precinct incorporates four custodial facilities located 6km north- west of Lara, 20km from the centre of Geelong and about 70km from Melbourne. The four custodial facilities consist of two maximum security prisons being HM Prison Barwon and Western Plains Correctional Centre and medium security prison Marngoneet Correctional Centre and Karreenga Annex.

What you will do

As support officer (reception and front desk), you will provide front desk services at the Barwon Precinct Statewide Services Building. You will also help the facility and assets team keep daily services running smoothly.

You will:

• welcome visitors, answer questions and direct people to the right place
• receive deliveries and make sure they reach the right people
• record and sort prison maintenance requests for action
• provide reliable administrative support to the facility and assets leadership team
• help manage daily office tasks and respond to changing work needs

About you

A Certificate II in Business or an equivalent qualification is desirable but not required. You can also bring skills gained through work or other experience.

You should also have:

• good administration skills, with the ability to manage office tasks and use sound judgement
• strong computer skills, including Microsoft 365 programs such as Outlook, Word and Excel
• clear communication skills, with a polite and helpful approach to visitors and staff
• a flexible and helpful attitude, with the ability to solve problems and work well with others

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Akeylah Downing at ***************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .