Facilities Manager - Retail

CBRE, Inc.; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working arrangements

Wellbeing initiatives

Parental leave

Job summary

CBRE Asia Pacific in Melbourne seeks an experienced Facilities Manager to oversee a portfolio of large-format retail assets. Based at Springvale Homemaker Centre with sites in Maribyrnong, Taylors Lakes and Bendigo, you’ll drive operational excellence, safety, and customer satisfaction across multiple locations.

You will manage facilities operations, contractors, and budgets, ensuring compliance, risk management and high service standards while delivering strong stakeholder collaboration and

Qualifications

• Experience in facilities management for retail or commercial properties.
• Proven ability to manage contractors, maintenance programs and operations.
• Strong knowledge of WHS, risk management and compliance.

Responsibilities

• Manage the delivery of facilities management services across a portfolio of large-format retail assets, ensuring safe, compliant and efficient operations.
• Manage contractor performance, maintenance programs, capital works, and operational budgets to optimise asset performance.
• Build strong relationships with the client, tenants and key stakeholders, delivering exceptional customer service and timely issue resolution.
• Drive compliance across WHS, risk management, essential services, and statutory requirements.
• Conduct regular site inspections and collaborate with appropriate and relevant stakeholders to identify and implement operational improvements.

Skills

Facilities Management

Retail/Commercial Property

Stakeholder management

Job description

Job ID
294378
Posted
03-Sep-2026
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Melbourne - Victoria - Australia, Springvale - Victoria - Australia

Manage the Operations of an A-grade Large Format Portfolio

Collaborative team with future career development opportunities

Melbourne | Land of the Wurundjeri people

We are seeking an experienced Facilities Manager to oversee a portfolio of large-format retail assets for a key national client. Based at Springvale Homemaker Centre, and supporting sites in Maribyrnong, Taylors Lakes and Bendigo, you'll manage facilities operations and drive operational excellence, compliance and customer satisfaction.

Here’s a snapshot of your day;

• Manage the delivery of facilities management services across a portfolio of large-format retail assets, ensuring safe, compliant and efficient operations
• Manage contractor performance, maintenance programs, capital works, and operational budgets to optimise asset performance
• Build strong relationships with the client, tenants and key stakeholders, delivering exceptional customer service and timely issue resolution
• Drive compliance across WHS, risk management, essential services, and statutory requirements
• Conduct regular site inspections and collaborate with appropriate and relevant stakeholders to identify and implement operational improvements

Here’s what you'll need to be successful;

• Previous Facilities Management experience, ideally within retail or commercial property
• Experience managing service contractors, maintenance programs and building operations
• Strong understanding of compliance, WHS and risk management obligations
• Excellent stakeholder management, communication and relationship-building skills
• Strong organisational skills with the ability to manage multiple priorities across several sites
• A current driver's licence and willingness to travel

Can we inspire you to join us?

• Access exceptional career development opportunities backed by a global industry leader
• Flexible working arrangements, wellbeing initiatives and industry-leading parental leave
• Work with a collaborative, high-performing team managing a key national retail portfolio

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Service line: Advisory Segment