Facilities Maintenance Manager

Australian Red Cross Lifeblood; Melbourne; Hybrid; AUD 130,000 - 140,000; Full time

Benefits offered by this job

Ability to purchase additional annual leave

Access to salary packaging

14 weeks paid parental leave

Employee assistance program

Job summary

The Australian Red Cross Lifeblood is seeking a Facilities Maintenance Specialist to oversee facilities maintenance services across donor and processing centres. This permanent hybrid role focuses on vendor management, contract performance, and service improvement, ensuring compliance with quality and safety standards.

The ideal candidate has experience in multi-site facilities, excellent vendor management skills, and a strong ability to engage stakeholders. Lifeblood offers numerous benefits including additional annual leave purchase options and 14 weeks of paid parental leave.

Qualifications

• Experience in facilities, asset, or contract management across multi-site environments.
• Strong background managing soft services, with exposure to hard services.
• Proven experience managing vendors and complex national contracts.

Responsibilities

• Manage national facilities maintenance contracts and vendors.
• Oversee service delivery across donor centres and processing sites.
• Identify and implement process improvements for facilities management.

Skills

Facilities management

Vendor management

Contract management

Stakeholder engagement

Analytical skills

Job description

• Lead national facilities services across cleaning, waste, HVAC, fire and electrical
• Own vendor performance and modernise how services are delivered across Lifeblood
• Permanent role with hybrid working. Salary between 130-140k base + superannuation

About the role

We’re looking for a Facilities Maintenance Specialist to deliver facilities maintenance services across Lifeblood’s donor centres and processing centres, with a strong focus on vendor management, contract performance and service improvement. The role has a particular focus on soft services (cleaning, waste, pest), while also supporting and growing capability across hard services (HVAC, fire and electrical).

This is a hands‑on, operational role where you’ll balance day‑to‑day service delivery with longer‑term process improvement; helping our stakeholders have great experiences with more consistent, scalable and effective systems.

Key Responsibilities:

• Manage national facilities maintenance contracts and vendors, ensuring KPIs are met and services are delivered consistently
• Oversee service delivery across donor centres and processing sites nationally
• Manage vendor contracts and lead their performance reviews, reporting and governance (monthly/quarterly cadence)
• Engage in tender activities for renewal of existing contracts or establishment of new contracts
• Act as a key escalation point for service issues, disputes and operational challenges
• Partner with stakeholders across the business to ensure safe, compliant and fit‑for‑purpose facilities services
• Identify and implement process improvements to modernise facilities management practices
• Ensure compliance with quality, safety and regulatory requirements, including audit readiness

Sound interesting? Here’s what we’re looking for:

• Experience in facilities, asset or contract management across multi‑site environments
• Strong background managing soft services (cleaning, waste, pest), with exposure to or interest in hard services (HVAC, fire, electrical)
• Proven experience managing vendors and complex national contracts
• Ability to influence and engage stakeholders across a broad, complex organisation
• Experience leading procurement, tendering and contract lifecycle activities
• Strong analytical capability with experience reviewing performance, reporting and driving improvements
• Comfortable working in environments undergoing change and transformation
• Strong communication, negotiation and stakeholder management skills

We place our employee's well‑being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one ofAustralia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following:

• Ability topurchaseadditionalannual leave
• Access to salary packaging withan optionto package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employeeassistanceprogram - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.

In the mean time if you have questions about this role, or need support or adjustments during any stage of the recruitment process, please contact us [e-mail]. Our AI careers assistant can help with common questions and connect you with our Talent Acquisition team if required.

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.