Facilities & Essential Services Manager (Fire & Security)

Spotlight Retail Group (SRG); City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts across brands

Career progression

Employee Assistance Program

Job summary

Spotlight Retail Group in Melbourne is seeking a Facilities Category Manager to lead essential services such as fire safety and security hardware across our national portfolio. You will ensure compliance with state regulations, drive vendor performance, oversee maintenance activities, and partner with stakeholders to deliver reliable service with minimal risk.

This role offers exposure to large-scale assets, budget oversight, and opportunities to implement proactive improvements and cost

Qualifications

• Experience in facilities management with emphasis on essential services and security.
• Knowledge of compliance regulations across Australian states.
• Proven vendor management and contractor performance.
• Experience with building maintenance and minor projects.
• Strong communication, negotiation, and stakeholder skills.
• IT literate with Microsoft products.
• Customer service oriented and collaborative.

Responsibilities

• Lead the management and delivery of essential services (fire safety) and security hardware (CCTV, alarms) across SGH assets.
• Ensure compliance with essential services legislation and standards across all Australian states.
• Oversee planned and reactive maintenance activities, including minor capital works projects.
• Drive vendor management practices, including contractor performance and portfolio reporting.
• Engage with stakeholders at all levels to meet delivery expectations with minimal risk.
• Conduct root cause analysis of facility-related issues and implement solutions.
• Review monthly financial reports to identify trends and opportunities for improvement.
• Ensure all work aligns with WHS and company standards.
• Be responsive to after-hours contact centre requirements as needed.

Skills

Facilities management

Vendor management

Compliance knowledge

Stakeholder engagement

IT literacy

Tools

Microsoft Office

Job description

Spotlight Retail Group in Melbourne is seeking a Facilities Category Manager to lead essential services such as fire safety and security hardware across our national portfolio. You will ensure compliance with state regulations, drive vendor performance, oversee maintenance activities, and partner with stakeholders to deliver reliable service with minimal risk.

This role offers exposure to large-scale assets, budget oversight, and opportunities to implement proactive improvements and cost