F&B Outlets Manager: Lead Guest Experience & Growth

Accor; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Accor team benefits including global?

Global hotel discounts

Collaborative work environment

Career growth with Accor

Job summary

Accor is seeking a Food and Beverage Outlets Manager for the Brisbane CBD property, overseeing KG Sports Bar and In Room Dining. The role requires hands-on leadership, strong people skills and a flexible approach to shifts to deliver exceptional guest service.

You will manage service flow, drive revenue through training, and ensure safety and budget adherence while nurturing staff development and succession planning.

Qualifications

• Experience in a similar leadership position in hospitality.
• Passion for people and service.
• Hands-on, multitasking across shifts.

Responsibilities

• Lead the team in a hands-on capacity.
• Manage daily service flow across restaurant, bars and in room dining.
• Drive revenue through team training initiatives and developing team.
• Proactively reviewing service standards and training team to meet the standards.
• Proactively creating unique experiences tailored to the guests.
• Ordering & stock control.
• Maintaining Food, Beverage and wage costs in line with budget.
• Maintaining and improving safety & hygiene standards.
• Employee recruitment, training and development including - people succession planning for sustainable success.

Skills

Shift flexibility

Rostering

Forecasting

Food knowledge

Wine knowledge

Training & development

People leadership

Hospitality professionalism

RMLV Licence

Job description

Accor is seeking a Food and Beverage Outlets Manager for the Brisbane CBD property, overseeing KG Sports Bar and In Room Dining. The role requires hands-on leadership, strong people skills and a flexible approach to shifts to deliver exceptional guest service.

You will manage service flow, drive revenue through training, and ensure safety and budget adherence while nurturing staff development and succession planning.