Expression of Interest | Customer Centre Opportunities

Nissan Motor Corporation; City of Monash; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team culture

Hybrid working arrangements

Job summary

Nissan Motor Corporation is inviting expressions of interest for future opportunities within the Customer Centre Operations team based in Mulgrave, Victoria. We're seeking professionals passionate about delivering exceptional customer experiences, whether you're an experienced contact centre expert or new to financial services.

The roles involve supporting customers in areas like collections and hardship support, with a strong emphasis on communication and problem-solving. A hybrid working arrangement is available, promoting a supportive team culture dedicated to personal and professional growth.

Qualifications

• Previous experience in customer service, contact centres, retail, hospitality, or financial services is preferred.
• Candidates should have strong communication and relationship-building skills.
• A positive approach to customer interactions and the ability to learn and grow are essential.

Responsibilities

• Support customers across various functions in the Customer Centre.
• Help solve problems and build positive customer relationships.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Attention to detail

Ability to work in a fast-paced environment

Job description

Join a team that puts customers first. At Nissan Financial Services Australia (NFSA), we're driven to deliver exceptional experiences for our customers at every stage of their journey. As we continue to grow and evolve, we're inviting expressions of interest from customer focused professionals who are interested in future opportunities within our Customer Centre Operations team. Whether you're an experienced contact centre professional, or someone looking to build a career in financial services, we'd love to hear from you.

About The Opportunities

Our Customer Centre plays a critical role in supporting customers across a range of functions, including:

• Customer Centre
• Collections
• Hardship Support
• Settlements
• Retail Credit

These roles are ideal for individuals who enjoy helping people, solving problems, and building positive customer relationships.

What We're Looking For

We're interested in hearing from people who have:

• Previous customer service, contact centre, retail, hospitality, or financial services experience
• Strong communication and relationship building skills
• A positive and professional approach to customer interactions
• The ability to work in a fast-paced environment
• Strong attention to detail and problem-solving skills
• A willingness to learn and grow

Most importantly, we're looking for people who genuinely care about delivering great customer outcomes.

Why Join NFSA?

Be Part of a Trusted Global Brand

Join an organisation backed by one of the world's most recognised automotive brands.

Career Development

We are committed to developing our people and providing opportunities for growth.

Supportive Team Culture

Work alongside collaborative colleagues who genuinely care about customer outcomes.

Make a Difference

Every interaction matters. You'll play a key role in helping customers through important moments in their financial journey.

Location

Our Customer Centre team is based in Mulgrave with hybrid working arrangement available.

Register Your Interest

If you're interested in future Customer Centre opportunities with Nissan Financial Services Australia, we'd love to hear from you. Submit your expression of interest and resume today and we'll keep you informed of upcoming opportunities that match your skills and experience.

Defy Ordinary. Drive Your Career Forward with us.