Export Operations Officer

Primo Foods; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on health insurance

Exclusive savings at onsite butcher & deli

Free onsite parking

Long-term career growth opportunities

Collaborative culture focused on improvement

Job summary

A leading FMCG company in Brisbane is seeking an experienced Export Operations Officer to ensure seamless export outcomes across international markets. The role involves executing end-to-end export processes, managing documentation, and collaborating with logistics teams to ensure compliance and timely delivery. Ideal candidates will have 2–4 years of experience in export operations, a strong grasp of shipping processes, and excellent communication skills. Join a supportive workplace with growth opportunities.

Qualifications

• 2–4 years’ experience in export operations, logistics, or supply chain administration is essential.
• Strong understanding of export documentation and international shipping processes is required.
• Experience in FMCG or manufacturing environments is preferred.

Responsibilities

• Coordinate and execute end-to-end export operations from documentation preparation to shipment.
• Ensure compliance with regulatory, customer, and destination-country requirements.
• Monitor export shipments and resolve delays or compliance risks.

Skills

Export operations experience

Logistics coordination

Supply chain administration

Attention to detail

Cross-functional communication

Tools

Temperature monitoring devices

Job description

We’re seeking an experienced Export Operations Officer to join our Chullora site and play a critical role in delivering seamless export outcomes across our international markets. This is a hands‑on, operational role responsible for executing end‑to‑end export processes, ensuring compliance, accuracy, and on‑time delivery.

You’ll work closely with Planning, QA, Operations and Logistics teams to ensure Primo products reach global customers efficiently, safely, and compliantly.

Key Responsibilities

• Coordinate and execute end-to-end export operations from documentation preparation through to shipment dispatch and delivery
• Prepare, verify, and control export documentation including commercial invoices, picking lists, MTCs, flowcharts, and traceability records
• Ensure all exports comply with regulatory, customer, and destination-country requirements
• Manage export labelling, including AI and AA regulatory labels, ensuring correct application and reconciliation
• Maintain accurate tallies, secure storage, and audit-ready records of all export labels
• Manage inbound and outbound MTCs to support full product traceability
• Coordinate road, sea, and air freight bookings with transport providers, freight forwarders, and customs brokers
• Monitor export shipments and proactively resolve delays, disruptions, or compliance risks
• Prepare load plans, dispatch schedules, and transport instructions
• Manage temperature monitoring devices for temperature-controlled shipments, including activation, retrieval, reporting, and deviation escalation
• Support export planning, capacity management, audits, and continuous improvement initiatives
• Provide cross-functional support to supply chain, quality, operations, and customer service teams
• Proactively elevate operational risks, delays, or compliance issues to the Factory Logistics Manager

About You

• 2–4 years’ experience in export operations, logistics coordination, or supply chain administration
• Strong understanding of export documentation, traceability, and international shipping processes
• Experience working in FMCG, manufacturing, food, or other fast‑paced operational environments
• High attention to detail with strong organisational and time‑management skills
• Confident communicator who enjoys working cross‑functionally and in hands‑on operational environments
• Valid forklift licence (preferred but not mandatory)

Why Join Primo?

At Primo, we’re committed to creating a workplace where people feel supported, valued, and connected. You’ll also enjoy:

• Discounts on health insurance and a range of leading retail partners
• Exclusive savings at the Hans onsite butcher & deli shop
• Free onsite parking for an easy commute
• A major FMCG business with long‑term career growth and development pathways
• Market‑leading brands with strong customer relationships
• A collaborative culture focused on continuous improvement, growth, and excellence
• Novated car leasing options
• The opportunity to work in a role with real ownership, visibility, and impact across our export operations

Ready to Apply?

If you’re a proactive, detail‑driven export professional who thrives in a hands‑on operational role, we’d love to hear from you.