Experienced Section Waites for Hatted CBD Venue!

The Glen Hotel Pty; Sydney; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate

WSET training

Employee Assistance Program

Job summary

Palazzo Salato, a Love, Tilly Group venue in Sydney's CBD, is hiring an experienced Section Waiter to join the front-of-house team. You will manage your own section, deliver warm, refined service, and demonstrate confident knowledge of our pasta dishes and extensive wine list.

Ideal candidates have at least 2 years in premium casual or hatted settings, hold an RSA, and are available for nights and weekends.

Qualifications

• Minimum 2 years of experience in a premium casual or hatted restaurant environment.
• Valid working rights in Australia
• Current RSA certificate
• Good ongoing availability for nights and weekends
• Excellent communication skills and personal presentation
• A genuine passion for great food and wine
• The ability to thrive in a fast-paced, high-volume 120-seat dining room

Responsibilities

• Managing your own section with confidence and precision
• Delivering exceptional, warm and refined service to every guest
• Demonstrating thorough knowledge of our menu, pasta offerings and extensive wine list
• Cash handling and POS operations
• Attending pre-shift briefings and participating in ongoing training sessions
• Opening and closing duties
• Contributing to a fun, accessible and professional team atmosphere

Skills

Customer service

Communication skills

Wine knowledge

Education

RSA certificate

Tools

POS operations

Job description

Experienced Section Waites for Hatted CBD Venue!

201 Clarence Street, Sydney NSW, Australia

Palazzo Salato is the Love, Tilly Group’s most ambitious venture to date; a 120-seat Roman-inspired trattoria and bar located in a heritage-listed building in the heart of Sydney’s CBD. Housed in an 1860s building on Clarence Street, Palazzo is at once brooding, warm and refined.

We serve a menu of hand-rolled pasta, bistecca and whole fish from Australia’s best sustainable farmers, alongside a dynamic lineup of antipasti, contorni and dolci. Our wine list spans approximately 100 pages with close to 800 bottles to choose from, focusing on classics from all parts of Italy with generous nods to France, Australia and the world’s most exciting new-wave producers.

We are open for lunch and dinner, Monday to Saturday.

THE GROUP

Love, Tilly Group is a hospitality group with a focus on great service, food and wine. Our portfolio includes Sydney stalwarts such as Ragazzi, Letra House, Love, Tilly Devine and Dear Sainte Éloise. Our wine list focuses on wines made with the greatest consideration for quality in the vineyard and a skilled and gentle hand in the cellar. Our food is creative, thoughtful and honest, and our dishes are centred around the changing seasons. What ties our offering together is exceptional service given by staff who are passionate about hospitality.

ABOUT THE ROLE

We are looking to recruit an energetic, passionate and experienced Section Waiter to join our front-of-house team.

Key responsibilities include:

Managing your own section with confidence and precision

Delivering exceptional, warm and refined service to every guest

Demonstrating thorough knowledge of our menu, pasta offerings and extensive wine list

Cash handling and POS operations

Attending pre-shift briefings and participating in ongoing training sessions

Opening and closing duties

Contributing to a fun, accessible and professional team atmosphere

ABOUT YOU

To be successful in this role, you will have:

Minimum 2 years of experience in a similar premium casual or hatted restaurant environment

Valid working rights in Australia

Current RSA certificate

Good ongoing availability for nights and weekends

Excellent communication skills and personal presentation

A genuine passion for great food and wine

The ability to thrive in a fast-paced, high-volume 120-seat dining room

A warm, engaging personality that reflects the Love, Tilly Group’s hospitality ethos

WHAT WE OFFER

Competitive hourly rate (commensurate with experience)

In-house WSET training programs provided

Employee Assistance Program (EAP) available to all staff

A workplace that values work-life balance

A fun, supportive and professional working environment

Opportunities to grow within the Love Tilly Group portfolio

Work in one of Sydney CBD’s most exciting and sophisticated venues

Screening Questions

• Do you have a Responsible Service of Alcohol (RSA)?
• Do you have working rights in Australia?
• Are you available to work weekends and public holidays?
• Do you have a Food Safety Supervisor or Basic Food Handler certificate?