Executive Manager Clinical Operations

CRANAplus Incorporated; Katherine; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Sunrise Health Service in Katherine, Australia seeks an Executive Manager, Clinical Operations to lead remote primary health care services. You will drive governance, quality improvement and service delivery across multiple remote community clinics, reporting to the Chief Operations Officer and executive leadership.

You will oversee operational plans, budgets and staffing while strengthening partnerships with communities and cultural safety.

Qualifications

• Nursing degree and current RN registration.
• 5+ years in remote primary health care management.
• Experience leading multidisciplinary teams.
• Strong governance, quality improvement and risk management knowledge.
• Financial planning and budget monitoring experience.

Responsibilities

• Lead development and implementation of clinical operational plans and service initiatives.
• Oversee clinical quality, compliance, risk management and continuous improvement.
• Support Operations Managers, CQI Coordinator and Clinical Educator.
• Monitor budgets, KPIs, staffing and rostering targets.
• Strengthen governance, accreditation and reporting.
• Build relationships with communities and partner organisations.
• Lead service improvement projects and workforce development.
• Promote a culturally safe workplace and staff wellbeing.

Skills

Leadership

Remote health

Stakeholder management

Team supervision

Education

Nursing degree / RN

Leadership & management qualifications

Job description

» Nursing » Executive Manager Clinical Operations

Lead clinical operations. Strengthen remote health services. Make a lasting difference.

Are you an experienced clinical leader passionate about delivering high-quality, culturally safe healthcare to Aboriginal and Torres Strait Islander communities? Sunrise Health Service is seeking an experienced and motivated Executive Manager, Clinical Operations to lead and strengthen our Primary Health Care services across remote communities in the Big Rivers region.

This is an exciting opportunity to contribute at an executive level, drive continuous improvement and support multidisciplinary teams to deliver sustainable, responsive and high-quality healthcare.

About the Role

Based at our Katherine Support Office, with routine travel to remote communities, the Executive Manager, Clinical Operations will oversee and lead clinical operational processes across our Primary Health Care clinics in collaboration with the Chief Operations Officer and executive leadership team.

You will play a key role in strengthening clinical governance, quality improvement, risk management and operational performance, ensuring services align with organisational strategy and deliver positive health outcomes for Aboriginal and Torres Strait Islander people across all stages of life.

Key responsibilities include:

• Lead the development and implementation of clinical operational plans, performance improvement frameworks and service delivery initiatives.
• Oversee clinical quality, compliance, risk management and continuous improvement across clinic services.
• Support and provide leadership to Primary Health Care Operations Managers, the Continuous Quality Improvement Coordinator and Clinical Educator.
• Monitor departmental budgets, key performance indicators, staffing requirements, rostering and service delivery targets.
• Strengthen clinical governance, accreditation, audit processes, clinical pathways and service-wide reporting.
• Build and maintain effective relationships with communities, partner organisations, multidisciplinary teams and internal corporate services.
• Lead service improvement projects, change management initiatives and workforce development opportunities.
• Promote a positive, just and culturally safe workplace that supports staff wellbeing, accountability and professional growth.

About You

You are a strategic and solutions-focused clinical leader with extensive experience managing remote primary health care services. You bring strong operational, financial and people-management skills, alongside a commitment to culturally safe and community-controlled healthcare.

To be successful in this role, you will have:

• A recognised nursing degree or equivalent qualification and current registration as a Registered Nurse.
• Tertiary qualifications in leadership and management.
• More than five years’ primary health care management experience in a remote Indigenous primary health care environment, preferably at an operational management level.
• Demonstrated experience leading multidisciplinary teams, supervising clinical and administrative leaders, and managing recruitment, training and performance.
• Strong knowledge of clinical governance, quality improvement, risk management and culturally safe healthcare delivery.
• Experience in financial planning, budget management, monitoring and reporting within a health service environment.
• Excellent communication, decision-making, stakeholder engagement and relationship-building skills.
• A commitment to Aboriginal community-controlled health services and the principles of the Sunrise Way.

You will also be required to hold a current unrestricted driver’s licence, a current Ochre Card, a satisfactory National Criminal History Check and the right to work in Australia.

Why Join Sunrise Health Service?

At Sunrise Health Service, we are committed to improving health outcomes for Aboriginal and Torres Strait Islander people through culturally safe, community-focused primary health care.

Joining our team means you will have the opportunity to:

• Make a meaningful impact by strengthening health services and improving access to quality care across remote communities.
• Lead positive change by shaping clinical operations, supporting workforce development and driving service improvement.
• Work with purpose alongside dedicated professionals who value commitment, open-mindedness, honesty, efficiency, respect and education.

Remuneration will be negotiated with the successful candidate as part of an independent contract, taking into consideration their skills, qualifications and experience.