Executive Director, Centre Operations (IDN)

Management and Training Corporation; City of Brisbane; On-site; AUD 180,000 - 240,000; Full time

Job summary

Management and Training Corporation in Brisbane leads Centre-based operations across Australia’s Immigration Detention Network, directing Centre Managers and National Workforce Planning. This senior role governs service delivery, risk, compliance and financial management within contractual parameters while coordinating with government stakeholders.

The position requires extensive leadership experience, strong budgeting and people-management skills, and the ability to drive performance through

Qualifications

• Experience leading large, multi-site operations in secure, compliance-driven environments.
• Ability to set standards and drive operational excellence within contractual and regulatory frameworks.
• Experience managing budgets, workforce performance, risk and compliance within delegated authority.
• Strong people leadership, coaching and accountability across senior managers.
• Advanced analytical and problem solving using performance data to drive improvements.
• Excellent communication and stakeholder management with government and partners.
• Extensive crisis and incident management experience, including emergency response and debriefs.
• Resilience, integrity and sound judgement under pressure.
• Willingness to travel regularly to Canberra and IDN Centres across Australia.

Responsibilities

• Set operational direction for Centres in line with service delivery excellence and contractual obligations.
• Be accountable for Centre performance, compliance, operational assurance, incident response and risk management.
• Lead and support Centre Managers, setting performance benchmarks and modelling values.
• Ensure effective workforce management, governance, resourcing and roster performance across sites.
• As senior contact for major incidents, ensure effective response plans and continuous improvement.
• Review performance data and lead assurance and improvement initiatives addressing risks and opportunities.
• Manage subcontractor performance and build strong relationships with government and regulators.
• Provide timely, accurate operational reporting to executive leadership and stakeholders.

Skills

Senior leadership

Budget management

Stakeholder management

Risk & compliance

Performance analytics

Crisis management

People development

Job description

Management and Training Corporation in Brisbane leads Centre-based operations across Australia’s Immigration Detention Network, directing Centre Managers and National Workforce Planning. This senior role governs service delivery, risk, compliance and financial management within contractual parameters while coordinating with government stakeholders.

The position requires extensive leadership experience, strong budgeting and people-management skills, and the ability to drive performance through