Executive Director

BGIS, Government Client; City of Parramatta; Hybrid; AUD 180,000 - 250,000; Full time

Benefits offered by this job

Spot recognition vouchers

$2,000 employee referral bonus

Flare discounts & Wellness benefits

Health & wellbeing programs

Job summary

BGIS is seeking an Executive Director to oversee delivery of integrated facility and asset management for a significant government property portfolio in New South Wales. You will lead a large account team, manage budgets and financial performance, and maintain strong client relationships while ensuring safety, quality, and compliance.

The role is on-site at the Parramatta office with a hybrid arrangement after probation, offering strategic impact and opportunities to drive continuous improvement

Qualifications

• Senior experience in integrated property services or facilities management.
• Experience overseeing large contract teams in a hands-on capacity.
• Strong commercial acumen with high-level financial and business planning capability.
• Demonstrated experience building and sustaining executive-level client relationships with diplomacy and care.
• Sound understanding of technical legislation relating to facilities maintenance management.
• Experience managing subcontractor delivery and performance.
• Experience working within QA, WHS, and environmental systems.
• Comfortable adapting to change and taking an innovative approach to challenges and opportunities.
• Proficiency in Microsoft Office applications and CMMS platforms.
• Formal tertiary qualifications in Property, Commerce, Business, or a related discipline.
• Experience within government, justice, or public sector portfolios.
• Industry-recognised qualifications in Building or Facilities Management.
• Facilities Maintenance Management, Project Management, or Property Management qualifications.
• Training in current WHS, QA, and environmental legislation and systems.
• Experience guiding teams through periods of growth or transformation.

Responsibilities

• Oversee delivery of contractual obligations, ensuring KPIs are consistently achieved and abatements avoided.
• Take accountability for the contract's financial performance, including budgets, quarterly reforecasts, accruals, and margin outcomes.
• Prepare and present budgets, forecasts, and financial reporting to executive stakeholders and the client.
• Oversee integrated property, facilities, financial, and project management services across the portfolio.
• Nurture trusted relationships with client executives, ensuring open communication and shared understanding of priorities.
• Guide and support a large account team, encouraging professional growth through coaching and mentoring.
• Oversee performance and reporting functions to meet client measurement and governance requirements.
• Manage subcontractor and supplier performance, tendering, and procurement activities.
• Champion safety, compliance, and quality across all aspects of service delivery.
• Identify and implement innovation and continuous improvement initiatives that add value for the client.
• Hold team members accountable to performance standards with care, clarity, and fairness.

Skills

Executive leadership

Commercial acumen

Client relationship management

Facilities management

Budgeting & financial reporting

Stakeholder communication

Team coaching & mentoring

Regulatory/legislation knowledge

MS Office & CMMS

Government sector experience

Education

Property/Commerce/Business degree

Building/Facilities Management qualification

Project Management certification

WHS/QA regulatory knowledge

Tools

CMMS platforms

Microsoft Office

Job description

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service.

Purpose of the Role

BGIS is seeking an accomplished Executive Director to oversee the delivery of integrated facility & asset management services across a significant government property portfolio, supporting essential community services and justice facilities in New South Wales.

Reporting to the Director Integration & Business Performance, you will work closely with client executives and a dedicated BGIS Account Team to ensure contractual obligations, financial performance, and service excellence are consistently achieved.

This is a highly visible, client-facing appointment requiring strong commercial judgement, operational leadership and the ability to build trusted client relationships. You’ll lead a substantial team, driving performance, accountability and effective execution while maintaining a clear focus on client outcomes and business results. Your leadership style will be visible and accessible, setting clear expectations, supporting people to perform at their best and creating an environment where issues can be raised early and addressed constructively.

The ideal candidate will be an approachable and collaborative senior professional who brings commercial depth, sound judgement, and a genuine commitment to innovation and continuous improvement.

Key Responsibilities

• Oversee delivery of all contractual obligations, ensuring KPIs are consistently achieved and abatements avoided.
• Take accountability for the contract's financial performance, including budgets, quarterly reforecasts, accruals, and margin outcomes.
• Prepare and present budgets, forecasts, and financial reporting to executive stakeholders and the client.
• Oversee integrated property, facilities, financial, and project management services across the portfolio.
• Nurture trusted relationships with client executives, ensuring open communication and shared understanding of priorities.
• Guide and support a large account team, encouraging professional growth through coaching and mentoring.
• Oversee performance and reporting functions to meet client measurement and governance requirements.
• Manage subcontractor and supplier performance, tendering, and procurement activities.
• Champion safety, compliance, and quality across all aspects of service delivery.
• Identify and implement innovation and continuous improvement initiatives that add value for the client.
• Hold team members accountable to performance standards with care, clarity, and fairness.

Education, Experience & Skills

• Significant senior experience within integrated property services, facilities management, or a similarly complex industry.
• Proven experience overseeing medium to large contract teams in a hands‑on capacity.
• Strong commercial acumen with high‑level financial and business planning capability.
• Demonstrated experience building and sustaining executive‑level client relationships with diplomacy and care.
• Sound understanding of technical legislation relating to facilities maintenance management.
• Experience managing subcontractor delivery and performance.
• Experience working within QA, WHS, and environmental systems.
• Comfortable adapting to change and taking an innovative approach to challenges and opportunities.
• Proficiency in Microsoft Office applications and CMMS platforms.
• Formal tertiary qualifications in Property, Commerce, Business, or a related discipline.
• Experience within government, justice, or public sector portfolios.
• Industry‑recognised qualifications in Building or Facilities Management (TAFE, Tertiary, or Property Council).
• Facilities Maintenance Management, Project Management, or Property Management qualifications.
• Training in current WHS, QA, and environmental legislation and systems.
• Experience guiding teams through periods of growth or transformation.

Workplace Flexibility

This position is based on-site at the client's Parramatta office, conveniently located close to public transport, cafés, and local amenities. Following probation, you will enjoy a hybrid arrangement of four days in the office and one day working from home.

Why Join BGIS?

Key Benefits Include:

• Spot recognition vouchers and $2,000 employee referral bonus.
• Access to Flare for discounts across retailers, energy, utilities & much more!
• Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.
• AFR Best Places to Work 2024 & 2025.
• Winner of Inspiring Workplaces Award 2025.
• Endorsed by Work180 as an employer of choice for women.
• Career progression through secondments & internal mobility.
• Recognised by WORK180 as a Top 5 Employer for career development opportunities.
• Health perks including EAP, wellness programs & flu vaccinations.

If you are a proactive, skilled, and engaging senior Property or Facilities Management professional looking to join a forward-thinking company, we would love to hear from you!

BGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

To be successful in the role, applicants must be an Australian Citizen or hold Australian Permanent Resident status.

Please note that a National Police Check, Baseline Medical Assessment, and Behavioural Assessment will form part of the pre-employment process.

Be part of a workplace that values diversity, safety, sustainability, and belonging.