Events Sales Coordinator: Create Waterfront Functions

Melbourne River Cruises; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Melbourne River Cruises, a leader in Melbourne's tourism landscape, seeks an Events Sales Coordinator to drive sales for functions and events from the Head Office on Flinders Street. You will deliver top-tier customer service through phone and email sales, coordinating client events with precision.

Responsibilities include managing existing accounts, cultivating new relationships, promoting services, and maintaining accurate client records.

Qualifications

• Experience in events, functions and hospitality beneficial.
• Demonstrated proficiency in phone sales within the functions sector.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office; experience with booking systems is advantageous.

Responsibilities

• Deliver outstanding customer service through telephone and email sales interactions.
• Manage existing client relationships while cultivating new accounts.
• Promote our services and products, upholding the highest standards of professionalism.
• Respond promptly and efficiently to phone and email inquiries.
• Maintain accurate database and file management.
• Demonstrate attention to detail and effective communication with clients and team members.

Skills

Phone sales

Customer service

Microsoft Office

Booking systems

Education

Degree in Tourism

Tools

Booking systems

CRM software

Job description

Melbourne River Cruises, a leader in Melbourne's tourism landscape, seeks an Events Sales Coordinator to drive sales for functions and events from the Head Office on Flinders Street. You will deliver top-tier customer service through phone and email sales, coordinating client events with precision.

Responsibilities include managing existing accounts, cultivating new relationships, promoting services, and maintaining accurate client records.