Events & Enablement Coordinator

JB Hi-Fi; Melbourne; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

12 weeks parental leave

Employee discounts

EAP and wellbeing benefits

Team volunteer/charity programs

Job summary

JB Hi-Fi Group seeks an events professional to coordinate external and internal marketing events, trade shows, conferences, and customer events, while helping build training programs for the team.

You will manage end-to-end event lifecycles, coordinate venues, AV, catering, budgets, and vendor relationships, and work with digital teams to measure ROI and lead capture. Hybrid role with some after-hours work.

Qualifications

• Proven experience delivering marketing events across multiple scenarios (tradeshows, conferences, customer events)
• Experience managing all components of an event lifecycle: budgets, timelines, AV, stakeholders
• Excellent written and verbal communication, highly organised and detail‑oriented
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Outcome-focused with a proactive, collaborative work style
• Comfort with using marketing tools and CRM systems to track results

Responsibilities

• Own end-to-end planning and execution of external events (tradeshows, conferences, customer events)
• Manage event lifecycles: budgets, run sheets, logistics, vendors
• Lead planning and on-site coordination from concept to post-event follow-up
• Coordinate internal event logistics (venue sourcing, AV, catering, team comms)
• Collaborate with digital/campaign teams on lead capture, CRM handover and ROI
• Support development and delivery of training programs and content creation

Skills

Event planning

Vendor management

Budget management

Stakeholder engagement

CRM lead handover

Training development

Strong communication

Education

Tertiary qualification in marketing/communications/events or related field

Tools

Salesforce CRM

Pardot

Eventbrite

Job description

Company Description

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.

JB Hi-Fi Group is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi Group?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands and Doing Good workplace giving programs have raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Events & Enablement Coordinator, you will be responsible for the execution of various marketing events, whilst assisting in the creation and implementation of training programs. This role plays a key role in ensuring the smooth operation and coordination of activities, contributes to the overall success of the team's objectives.

Key Responsibilities Include, But Are Not Limited To

• Owning end to end planning and execution of external events, including tradeshows, industry conferences and customer events
• Managing all components of an event lifecycle, including logistics, run sheets, budgets and supplier and vendor management
• Leading the planning and delivery of select events, acting as the central point of contact from concept and theme, through to full on-site coordination and post-event follow up
• Managing internal event logistics, including venue sourcing, AV, catering, and communication to internal teams.
• Work closely with internal digital and campaign teams to manage lead capture, CRM handover and event ROI.
• Assisting in the development and implementation of training programs to enhance team skills and knowledge
• Supporting the creation and design of training content and learning pathways to meet training objectives
• Helping track and report training completion against targets across the JB Hi-Fi Commercial team

Please note: As this is an events role, some out of normal business hours work and travel will be required.

Qualifications

• Proven experience in delivering marketing events across multiple event scenarios like tradeshows, conferences, customer events and internal team-focused events, preferably in a B2B environment or tech industry
• Hands-on experience managing all components of an event lifecycle, including budgets, timelines, AV, as well as internal and external stakeholder management
• Strong written and verbal communication, along with exceptional organisation, attention to detail and time management skills are essential
• Ability to manage multiple priorities and confident working to deadlines in a fast-paced environment.
• Outcomes-focused individuals with a positive attitude and strong work ethic, with proven experience working in both independent and collaborative environments
• Intermediate to advanced skills in MS Word, Excel, and Outlook (desirable)
• Experience with marketing automation systems such as Salesforce CRM, Pardot and Eventbrite (desirable)
• Tertiary qualification in marketing, communications, events, PR, or a relevant discipline (desirable)

Additional Information

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.