Event Experience Director - Big Bash Leagues

Cricket Australia; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Additional week of leave

Tickets to cricket events for friends

Job summary

Cricket Australia is seeking a highly experienced Event Experience Director to lead the strategic development and delivery of the Big Bash Events Experience program. You will partner with Big Bash Clubs, influence league-wide event concepts, and drive fan-focused experiences for the BBL and WBBL series.

The role requires 10+ years in major sports/events, strong budgeting and stakeholder skills, and a passion for elevating fan experiences across match and non-match days.

Qualifications

• 10+ years in major sports, entertainment or events with fan focus.
• Tertiary qualification in Business or Sports Administration.
• Experience creating event concepts that boosted attendance.
• Strong communication and influencing skills with customers at heart.

Responsibilities

• Lead strategic development and delivery of event experience programs.
• Collaborate with Marketing, Events and Consumer teams.
• Own vision for WBBL/BBL Finals and club partnerships.
• Manage budgets and liaise with clubs, vendors and partners.

Skills

Leadership

Stakeholder management

Strategic thinking

Budget management

Fan experience focus

Communication

Team leadership

Education

Bachelor or Master degree in Business/Sports Administration

Job description

Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. Our players and teams are successful, inspiring and reflect the values and aspirations of the community they represent. As an organisation, we are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, whilst also reimagining the W/BBL, building player connection through storytelling and playing our part in developing the game globally.Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. Our players and teams are successful, inspiring and reflect the values and aspirations of the community they represent. As an organisation, we are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, whilst also reimagining the Big Bash Leagues, building player connection through storytelling and playing our part in developing the game globally.Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.ABOUT THE ROLEThis is an exciting time for the Big Bash Leagues as we look grow the WBBL and BBL competitions both locally and globally. Critical to this growth is this role – the Big Bash Leagues Event Experience Director. This is a career defining role for a person who loves creating innovative event solutions that are tailored to fans whilst bringing to life our amazing BBL and WBBL brands.This role is about emotion and shaping how our customers feel when they attend or watch our Big Bash events, creating memorable experiences that strengthen their connection to the BBL and WBBL.Does this connect with you?The Event Experience Director will lead and champion the strategic development and delivery of the Big Bash Events Experience program to WOW our customers. You will partner with and act as a trusted advisor to Big Bash Clubs, influencing the evolution of League and Club events with our brands and customers at the centre of decision making. If you consider yourself a dynamic, proactive and innovative professional who thrives in fast-paced environments and is passionate about delivering amazing experiences, we want to hear from you.Reporting to the Head of League Operations & Club Growth you’ll be responsible for:Event Creative StrategyDevelop and lead a strategic and integrated event experience program across match days and non-match day events, delivering professional, innovative, high-quality and amazing experiences for kids and families.Collaborate with Leave and Club Marketing, Events and Consumer teams to develop and implement a 3–5-year event experience strategy that encourages innovation, exceeds customer expectations and continues to position the Big Bash Leagues as a best-in-class event experience,Owning the vision and delivery for the WBBL and BBL Finals – think BIG!undefinedClubsPartner with all 8 Big Bash Clubs to strengthen event and fan experiences, drive system-wide improvement and lift standards and benchmarks.Partner with each Big Bash Club to develop a specific event strategy aligned with the broader League Event Experience Strategy and reflecting the Club’s brand, personality, stadium, and customers.Lead Finals as end-to-end projects and coordinate delivery requirements across League teams, Clubs, broadcasters, venues, partners and external agencies.InnovationBuild relationships with industry experts and partners to ensure the Big Bash Leagues and Clubs are exposed to the best innovation and opportunities regarding event experience and technology.Frequently showcase best-in-class event experiences, innovation, and technology to Clubs.Maintain effective relationships with vendors, stadiums, and sport agencies both in Australia and internationally to ensure we are always positioned at the forefront of opportunities.WHAT WE ARE LOOKING FOR10+ years’ experience in major sports, entertainment or other major events, with a proven ability to identify and deliver what fans wantRelevant tertiary qualifications (Bachelor or Masters degree) in Business, Sports Administration or a related fieldStrategic and creative mindset, with experience developing event concepts that have increased attendance or improved fan experience and satisfactionStrong communication and influencing skills, with a demonstrated ability to keep customers at the centre of decision makingProven experience developing and managing event budgets efficiently and delivering fan experience strategies that drive increased attendanceAbility to build and manage complex stakeholder relationshipsProven experience managing agencies and large contractsStrong understanding of the sports and entertainment landscapeAbility to delegate and lead cross-functional teams to deliver projectsDrive to create and deliver best practice systems and event experiences and motivate others to do the sameHighly collaborative, personable and customer service focusedExcellent written and verbal communication skillsWHAT’S IN IT FOR YOU?Our employees at Cricket are gifted an additional week of leave at the end of the season! As a CA employee, you will also have other benefits including:Tickets to the Cricket for you to take your friends and family and experience Australia’s favourite game!A flexible and supportive working environment, meaning we strike the balance of what you need and what works for the business (this isn’t limited to working remotely)Discounts from our partners such as ASICS, New Balance and salary packaging optionsA multitude of leave types including paid parental leave and volunteer leaveOUR CULTURECricket is a sport for all Australians and our workplace reflects that. We recognise our differences are our strength and a diverse and inclusive workforce is fundamental to our success. We strongly encourage Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people of colour, gender, LGBTIQ+ people, people with diverse religious beliefs and people with a disability to apply. Our culture is founded on our values:AspireRespectLead togetherAustralian Cricket, including Cricket Australia, is committed to being a child safe organisation and requires all team members to hold a valid Working with Children Check.If you need assistance or adjustments to fully participate in the application process, please contact [e-mail] submit your application via the link by 11:59pm on Sunday 18 October. In the meantime, follow us on our socials via Instagram @cricketaustralia, via X @cricketaus and via our website https://www.cricket.com.au/