Event Cinemas Rockhampton - Cinema Worker

EVT Limited; Rockhampton Regional; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Team member discounts

Hotel discounts at EVT properties

Movie tickets & discounts

Thredbo savings

Job summary

Event Cinemas Rockhampton, part of EVT Limited, is seeking a cinema worker to support operations, assist guests, and help maintain a lively cinema environment. The role involves customer service, cashiering basics, and keeping premises clean and presentable.

The position requires flexibility with a rotating roster that includes evenings and weekends. RSA is required; experience in hospitality or retail is desirable, with team discounts and EVT benefits available.

Qualifications

• Induction and training provided for the cinema worker level.
• RSA qualifications as required.
• Experience in entertainment, retail or hospitality is desirable.
• Rotating roster including evenings, weekends, school and public holidays.

Responsibilities

• Complete duties per standard operating procedures.
• Maintain high standard of cleanliness and hygiene throughout the cinema complex.
• Ensure correct product presentation and pricing.
• Conduct ticket checks including online check-in and assist customers.
• Provide knowledge of products and services to enhance the guest experience.
• Handle cash training opportunities under supervision if required.

Skills

Basic Maths

Basic English

Job description

Event Cinemas Rockhampton - Cinema Worker

Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT:

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About Event Cinemas:

Event Cinemas set itself apart with a world of entertainment experiences under one roof. We set the global standard for premium cinema and with every interaction, we aim to leave a memorable mark, always evolving to keep things fresh and provide a welcoming and playful atmosphere. We're all about the customer experience, going that extra mile, every time. If you too are a customer service superstar, then we want to hear from you! And loving movies is a big bonus!

About the Role

• A team member at this level is undertaking induction and training to perform work within this level's scope.
• Performs all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of a cinema entertainment complex.

Key Responsibilities

• Complete all duties as per standard operating procedures.
• Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
• Ensures correct product presentation.
• Policy and procedures knowledge including all WHS practises.
• Prepare food and beverages for sale, following standards of quality and presentation.
• Stock replenishment, in accordance with merchandising planogram.
• Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
• Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
• Knowledge of appropriate communication skills, including two-way radios.
• Undertake minor maintenance and repairs as required.
• Lost property maintenance.
• Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
• Demonstrate awareness of and adherence to fire and emergency training and procedures.
• May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
• RSA qualifications as required.

KPI - Operational Responsibility for Cinema

• Net Promoter Score (NPS) results
• Cinema checklists updated
• General level of interest in the role
• Willingness to help others
• Support of fellow employees

Skills & Experience

These are the desired skills and experience for this role:

• Our cinemas trade 7 days a week over extended ours, and as such this position requires working on a rotating roster with shifts during evenings, weekends, school and public holidays as required.
• Competent in basic Maths and English.
• Training is provided however previous experience in roles within entertainment, retail or hospitality industry is desired.
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.