Evening & Weekend Shift Manager - Customer Leader

ALDI; Ballina Shire; On-site; AUD 47,000 - 52,000; Full time

Benefits offered by this job

35-hour work week

Shift allowances

Parental leave

Job summary

ALDI Australia is seeking a Duty Manager to lead store operations in New South Wales. You will supervise shifts, guide team members, and ensure smooth daily execution, while maintaining strong customer service at the registers and assisting with training.

The role emphasizes safety, teamwork, and a proactive mindset. You will drive operations, manage workload, and promote a positive team culture in a supportive, high‑energy environment.

Qualifications

• Experience supervising shifts in a retail setting.
• Strong customer service and communication skills.
• Ability to lead by example and train others.
• Proactive problem solving and safety awareness.

Responsibilities

• Open and close the store and supervise shifts.
• Provide feedback that is clear and constructive.
• Assist in training and onboarding team members.
• Serve customers at registers with a smile and courtesy.
• Keep shelves stocked for easy product access.
• Monitor incidents or hazards to keep the team safe.

Skills

Team leadership

Customer service

Communication

Initiative

Workload management

Job description

ALDI Australia is seeking a Duty Manager to lead store operations in New South Wales. You will supervise shifts, guide team members, and ensure smooth daily execution, while maintaining strong customer service at the registers and assisting with training.

The role emphasizes safety, teamwork, and a proactive mindset. You will drive operations, manage workload, and promote a positive team culture in a supportive, high‑energy environment.