Evening Transport Supervisor: Lead KPIs & Customer Focus

Toll Transport Pty Ltd; Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

Toll Group in Sydney Northmead is seeking an experienced Transport Supervisor to lead day-to-day transport operations, ensuring a safe, efficient and customer-focused operation while driving continuous improvement and operational excellence. You will oversee the daily transport operation, manage resources, and work with customers, contractors and internal stakeholders to deliver outstanding outcomes.

This hands-on leadership role suits those who thrive in fast-paced logistics environments and

Qualifications

• Experience leading transport, logistics or supply chain operations.
• Strong understanding of transport processes, operational KPIs and service delivery.
• Knowledge of budgeting, financial reporting, costing and operational performance management.
• Proven ability to lead teams, influence positive culture and drive change.
• Sound knowledge of WHS legislation, compliance obligations and safety leadership.
• Strong communication, stakeholder engagement and customer service skills.

Responsibilities

• Lead and supervise daily transport operations to ensure KPIs and customer expectations are met.
• Coordinate workforce planning, fleet requirements and daily load allocations.
• Build, coach and develop a high-performing team through effective leadership and communication.
• Foster a strong safety culture and ensure compliance with WHS policies.
• Drive continuous improvement initiatives to enhance operational efficiency and service performance.
• Manage customer relationships and maintain a customer-first mindset across all operational activities.
• Monitor performance, budgets and resource utilisation to support commercial outcomes.

Job description

Toll Group in Sydney Northmead is seeking an experienced Transport Supervisor to lead day-to-day transport operations, ensuring a safe, efficient and customer-focused operation while driving continuous improvement and operational excellence. You will oversee the daily transport operation, manage resources, and work with customers, contractors and internal stakeholders to deliver outstanding outcomes.

This hands-on leadership role suits those who thrive in fast-paced logistics environments and