EV-Forward Workshop Controller | Lead Tech Team

mycar; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development programs

Wellness programs

Service discounts

Job summary

mycar in Canberra is seeking a Workshop Controller to allocate jobs to technicians, troubleshoot issues, and drive efficient, high-quality repairs. You will guide technicians, balance workload, and maintain safety and standards across the workshop.

The role requires a Certificate 3 in Light Vehicle Automotive and proven leadership. You will focus on customer satisfaction, meet deadlines and budgets, and contribute to our growth as an industry leader.

Qualifications

• Certificate 3 in Light Vehicle Automotive
• Proven background in managing a team of Technicians
• Strong understanding of the workflow of a busy workshop
• Excellent communication and leadership skills
• Ability to meet budgets and deadlines

Responsibilities

• Allocate jobs to technicians to ensure workflow efficiency and high quality repairs
• Troubleshoot problems and provide guidance on mechanical issues
• Drive superior customer service and ensure customer satisfaction
• Lead a high performing workshop team and maintain safety and standards
• Collaborate with technicians to resolve daily challenges

Skills

Team leadership

Workshop supervision

Customer service

Troubleshooting

Mechanical knowledge

Budget awareness

Communication

Education

Certificate 3 in Light Vehicle Automotive

Job description

mycar in Canberra is seeking a Workshop Controller to allocate jobs to technicians, troubleshoot issues, and drive efficient, high-quality repairs. You will guide technicians, balance workload, and maintain safety and standards across the workshop.

The role requires a Certificate 3 in Light Vehicle Automotive and proven leadership. You will focus on customer satisfaction, meet deadlines and budgets, and contribute to our growth as an industry leader.