EV Charging Product Specialist (Hybrid)

The NRMA; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Progressive flexibility

Travel discounts on NRMA holidays and,

NRMA Rewards membership including Road

Discounts on NRMA insurance products

Career growth and mobility within NRMA

Job summary

The NRMA is seeking a Product Specialist to help shape Australia’s EV charging experience. You will work with the Energy team, leveraging customer insights and performance data to drive product improvements, pricing strategies, and new initiatives across NRMA’s EV network.

The role blends product management, analytics and stakeholder engagement, with a hybrid work arrangement across Sydney offices and remote work as required.

Qualifications

• 2+ years in a product-focused role supporting development or strategy.
• Strong analytical capability to interpret data and identify actionable insights.
• Excellent communication and stakeholder management skills.
• Ability to manage competing priorities while building relationships across teams.

Responsibilities

• Support the development, enhancement and rollout of EV charging products and digital experiences across NRMA’s network.
• Analyse customer feedback, network performance, and utilisation trends to identify opportunities and make recommendations.
• Support pricing analysis, competitor monitoring, and market research activities.
• Assist in developing customer propositions, product strategies, and product improvements.
• Collaborate with Technology, Customer Experience, Marketing and other units to deliver outcomes.
• Handle inquiries related to EV products and services from customers and stakeholders.
• Prepare reporting, insights, and recommendations for key stakeholders.
• Contribute to ongoing growth, optimisation and success of the NRMA EV charging network.

Skills

Product experience

Analytical skills

Stakeholder management

Prioritisation

Commercial thinking

Communication

Excel/PowerPoint

Tools

Excel

PowerPoint

Job description

The NRMA is seeking a Product Specialist to help shape Australia’s EV charging experience. You will work with the Energy team, leveraging customer insights and performance data to drive product improvements, pricing strategies, and new initiatives across NRMA’s EV network.

The role blends product management, analytics and stakeholder engagement, with a hybrid work arrangement across Sydney offices and remote work as required.