Estimator/Assessor - Insurance Industry

InsureBuild; Melbourne; Sur place; AUD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Professional development

Career advancement

Collaborative and inclusive culture

Occasional interstate travel

Résumé du poste

InsureBuild in Heidelberg West, VIC is seeking an Estimator to be the first point of contact for clients, insurers and sub-contractors. You will perform reinstatement estimations for domestic and commercial buildings damaged by insurable events.

Based in Melbourne's VIC Metro area, you will conduct site assessments, prepare quotes, liaise with insurance providers, and ensure compliance with OH&S and industry standards. A Carpentry trade background and strong communication are highly valued.

Qualifications

• Qualified Carpentry trade background preferred.
• Strong time and organisational management skills.
• Excellent communication skills with empathy for customers.
• Insurance industry building experience is an advantage but not essential.

Responsabilités

• Conduct site assessments and quotations for damaged properties.
• Assess damage by collecting information for accurate causation reports.
• Liaise between insurers and homeowners.
• Assist customer service staff with client queries.
• Ensure OH&S and legal compliance.
• Adhere to insurer and internal KPI’s.

Connaissances

Carpentry trade

Time management

Communication skills

Empathy with customers

Autonomous work

Driver's licence

White Card

Formation

Carpentry trade qualification

Outils

Office 365

MS Teams

Prime Ecosystem

Description du poste

About the role

The Estimator is the first point of contact for our clients, their customer and our sub-contractors. The Estimator role involves carrying out the estimation for reinstatement works to both domestic and commercial buildings damaged caused by insurable events.

This role is based in our Heidelberg West office and will service VIC Metro.

Role and responsibilities:

Conduct site assessment and quotations for property damaged by insurable events, such as flood, fire etc.

Assessing damage by collecting information to provide accurate causation reports

An understanding of BCA and Australian standards is preferred

Liaise between insurance companies and insured home owners.

Assist customer service staff with client related queries.

Compliance with OH & S and legal requirements

Adherence to insurer and internal KPI’s

Skills and experience

Strong technical building knowledge with a qualified CarpentryTrade background preferred.

Strong time and organisational management skills with the ability to work both autonomously and within a team environment.

Excellent communication skills with the ability to be empathetic to the needs of the customer.

Insurance industry building experience is considered an advantage but not essential.

Proficiency in relevant report writing software and technology (Office 365, MS Teams, Prime Ecosystem).

Must have a current and valid driver's licence, and white card.

What we offer

At InsureBuild, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you can expect:

Opportunities for ongoing professional development and career advancement

A collaborative and inclusive company culture that values your contributions

Occasional interstate travel to other offices, to assist in the increased workloads following major events may be required.

Please note: applicants must havefull unrestricted Australian working rightsand will be required to complete a police check successfully prior to commencement.

InsureBuild are committed to diversity, inclusion and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.

Please visit our website for more information about our company www.insurebuild.com

Please note we are not engaging with recruitment agencies, and we will not be responsible for any fees relating to unsolicited resumes sent to us.