Commercial Estimator - Insurance Industry

InsureBuild; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Vehicle

Phone

Laptop

Salary reviews

Job summary

InsureBuild in Heidelberg West, VIC, is seeking an Estimator to be the first point of contact for clients, homeowners and sub-contractors. The role covers estimating reinstatement work for domestic and commercial buildings damaged by insurable events, focusing on accurate quotations and timely delivery.

You will conduct site assessments, collect data for causation reports, and liaise with insurance companies.

Qualifications

• Strong technical building knowledge.
• Excellent time management and organisational skills.
• Strong communication skills and customer empathy.
• Insurance industry experience is an advantage but not required.
• Proficiency with report writing software and related technology.

Responsibilities

• Conduct site assessments and quotations for damaged properties.
• Assess damage by collecting information to prepare causation reports.
• Liaise between insurers and insured homeowners.
• Assist customer service with client queries.
• Ensure OH&S and legal compliance.
• Adhere to insurer and internal KPIs.

Skills

Strong communication skills

Time management

Technical building knowledge

Autonomous with team work

Education

No formal degree requirement

Tools

Office 365

MS Teams

Prime Ecosystem

Job description

Competitive remuneration + Vehicle + Phone + Laptop

Annual Salary reviews

Based in our Heidelberg West, VIC office

About the business

Established in 1996, InsureBuild has been servicing the insurance industry for over 30 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm and malicious damage.

Our Team

Our people can be proud that, as a leading insurance repair builder we provide a critical servicein times of need.If you are customer-focused, have worked in the construction industry then please consider this exciting and challenging role.

About the role

The Estimator is the first point of contact for our clients, their customer and our sub-contractors. The Estimator role involves carrying out the estimation for reinstatement works to both domestic and commercial buildings damaged caused by insurable events.

Role and responsibilities:

Conduct site assessment and quotations for property damaged by insurable events, such as flood, fire etc.

Assessing damage by collecting information to provide accurate causation reports

An understanding of BCA and Australian standards is preferred

Liaise between insurance companies and insured home owners.

Assist customer service staff with client related queries.

Compliance with OH&S and legal requirements

Adherence to insurer and internal KPI's

Skills and experience

Strong technical building knowledge.

Strong time and organisational management skills with the ability to work both autonomously and within a team environment.

Excellent communication skills with the ability to be empathetic to the needs of the customer.

Insurance industry building experience is considered an advantage but not essential.

Proficiency in relevant report writing software and technology (Office 365, MS Teams, Prime Ecosystem).

Must have a current and valid driver's licence, and white card.

Thisrole will be subject to a successful National Police Check.

Occasional interstate travel to other offices, to assist in the increased workloads following major events may be required.

InsureBuild are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.

Please visit our website for more information about our company www.insurebuild.com

Please note we are not engaging with recruitment agencies, and we will not be responsible for any fees relating to unsolicited resumes sent to us.