EST Lead Field Service Technician

Cooper Machinery Services; Gold Coast City; On-site; AUD 127,000 - 183,000; Full time

Job summary

Cooper Machinery Services is seeking a Lead Field Service Technician - EST to guide emissions reduction projects on reciprocating compression equipment. You will lead field crews from planning through execution, mentor technicians in the field, and build strong customer relationships while delivering safe, reliable installations.

You should have 10+ years of hands-on experience, electrical and controls skills, and willingness to travel 200–300 days a year across North America.

Qualifications

• 10+ years of hands-on experience with reciprocating engines and compression equipment in oil and gas.
• Hands-on electrical and controls experience for emissions reduction upgrades.
• Led field crews with emphasis on safety and quality.
• Willing to travel 200–300 days annually across North America.
• Associate degree or technical certification preferred.

Responsibilities

• Lead field crews on emissions reduction and mechanical upgrade projects.
• Own installations, commissioning, startups, preventive maintenance, troubleshooting, and major repairs.
• Direct removal and replacement of major engine components.
• Diagnose mechanical issues and improve equipment reliability.
• Partner with customers, operations, engineering, and project teams.
• Mentor technicians and develop field service talent.
• Represent Cooper as a trusted technical expert.

Skills

Field leadership

Troubleshooting

Customer service

Safety focus

Travel readiness

Education

Associate degree or technical certification

Tools

Engine balancing tools

Job description

At Cooper Machinery Services, our Lead Field Service Technician - EST plays a critical role in helping customers modernize their reciprocating compression equipment through emissions reduction initiatives. You'll lead mechanical upgrade projects from planning through execution, mentor technicians in the field, solve difficult technical problems, and build trusted customer relationships along the way.

Every project is different. Every day presents a new challenge. If you're energized by hands‑on leadership, travel, troubleshooting, and seeing the direct results of your work, this is the opportunity you've been looking for.

With roots dating to 1833 and a portfolio of iconic OEM brands — Cooper-Bessemer™, Ajax™, Superior™ and more — Cooper supports over 22,000 units in the field globally. This is your opportunity to lead a key chapter of that story.

What You Will Do

• Lead field crews executing emissions reduction and mechanical upgrade projects on reciprocating compression equipment throughout North America.
• Take ownership of installations, commissioning, start‑ups, preventive maintenance, troubleshooting, and major repairs while ensuring every project is completed safely and efficiently.
• Direct the removal and replacement of critical engine components including turbochargers, power assemblies, fuel systems, and other major equipment upgrades.
• Diagnose complex mechanical issues and implement solutions that maximize equipment reliability and customer uptime.
• Partner directly with customers, field operations, engineering, and project teams to ensure successful execution from project kickoff through completion.
• Monitor equipment performance, identify improvement opportunities, and recommend solutions that improve operational efficiency.
• Lead daily safety discussions, conduct jobsite inspections, and champion Cooper’s commitment to a safety‑first culture.
• Mentor technicians, share best practices, and help develop the next generation of field service talent.
• Represent Cooper Machinery Services as a trusted technical expert, delivering exceptional customer service on every assignment.

Who You Are

• You bring 10+ years of hands‑on experience working with reciprocating engines and compression equipment in the oil and gas industry.
• You have hands‑on Electrical and Controls experience supporting reciprocating compression equipment and are comfortable performing mechanical and controls‑related upgrades as part of emissions reduction projects.
• You have successfully led field crews and know how to keep projects moving while maintaining the highest standards of safety and quality.
• You thrive in the field, enjoy solving difficult technical problems, and remain calm under pressure.
• You take pride in delivering outstanding customer service and building lasting customer relationships.
• You communicate effectively with customers, teammates, and leadership while producing clear and accurate service documentation.
• You enjoy mentoring others and leading by example.
• You are willing to travel extensively (200‑300 days annually) and embrace the variety that comes with supporting customers across North America.
• You are dependable, adaptable, and driven to deliver results without sacrificing safety or quality.

Preferred

• Associate degree, technical certification, or equivalent industry experience.
• Experience with Cooper-Bessemer™, Ajax™, Superior™, Gemini™, Caterpillar, Clark, Waukesha, or other reciprocating compression platforms.
• Strong understanding of engine balancing, alignment, commissioning, and equipment documentation.
• Previous experience leading complex field service or special project teams.
• Experience supporting customer turnarounds and outage planning.

Why Join Us

• Most benefits are effective on your first day of employment - no waiting period.
• Comprehensive medical, dental, and vision insurance
• Company‑paid life, AD&D, short‑term, and long‑term disability coverage (6-month short‑term disability waiting period)
• Voluntary life, AD&D, and long term disability buy up plan
• Voluntary benefit plans including accident, critical illness and hospital indemnity insurance plans
• 401(k) with up to 5% company match, employees are 100% vested on Day 1
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.