ER Specialist & People & Culture Advisor (AU/NZ)

Lush; Sydney; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

50% discount on LUSH products

Welcome pack of LUSH products

Birthday leave

Profit-based bonus

Employee ownership (10%)

Employee Assistance Program

Job summary

Lush is seeking a People and Culture Advisor (ER Specialist) to manage employee relations across Australia and New Zealand. You’ll lead investigations, provide practical guidance to managers, and ensure fair treatment of staff while upholding Lush’s values.

Reporting to the People and Culture Manager, this full-time role is based in Villawood, NSW, with travel to stores as needed. Deadline: 30 November 2026.

Qualifications

• Deep technical foundation in Australian and New Zealand employment law, awards, and statutory requirements.
• Empathetic and objective judgment in handling sensitive situations.
• Influencing and clear communication to coach managers.

Responsibilities

• Provide practical advice to managers to handle workplace situations with empathy and compliance.
• End-to-end ER case management from investigation to resolution.
• Conduct or oversee workplace investigations with procedural fairness.

Skills

Employee relations

HR policy

Communications

Data analysis

Mobility travel

Job description

Lush is seeking a People and Culture Advisor (ER Specialist) to manage employee relations across Australia and New Zealand. You’ll lead investigations, provide practical guidance to managers, and ensure fair treatment of staff while upholding Lush’s values.

Reporting to the People and Culture Manager, this full-time role is based in Villawood, NSW, with travel to stores as needed. Deadline: 30 November 2026.