Epic Shift Leader: Drive Team Wins & Smooth Operations

The Sporting Globe; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive venue discounts

Birthday perks

Career progression in Hospo Group

Access to 100+ retailers

Job summary

The Sporting Globe is seeking a Duty Manager to lead service excellence in a lively hospitality venue in Melbourne. You’ll call plays, support the squad and ensure every customer experience is a win during both peak and off-peak shifts.

Open the venue, train staff, manage stock and compliance, and close out nights with accurate till counts and TAB procedures. A passion for epic customer experiences is essential.

Qualifications

• Hospitality experience, ideally in pubs, bars or busy venues.
• RSA certification is required or in place.
• TAB basics or advanced knowledge is a bonus.

Responsibilities

• Support the shift to ensure all areas run smoothly.
• Train and motivate the team to build a winning venue culture.
• Assist with stock, reporting, compliance and operations tasks.
• Open the venue and set it up for a successful shift.
• Complete end-of-night counts, TAB compliance and closing procedures.

Skills

Hospitality exp

RSA

TAB basics

Customer focus

Job description

The Sporting Globe is seeking a Duty Manager to lead service excellence in a lively hospitality venue in Melbourne. You’ll call plays, support the squad and ensure every customer experience is a win during both peak and off-peak shifts.

Open the venue, train staff, manage stock and compliance, and close out nights with accurate till counts and TAB procedures. A passion for epic customer experiences is essential.