Enterprise Transformation Specialist - Adoption

HammondCare; St Leonards; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

NFP salary packaging

Meals & entertainment benefit

Flexible hybrid work

Parental leave (14 weeks)

Health memberships discounts

Counselling support

Wellbeing programmes

Referral bonuses

Career development

Job summary

HammondCare is seeking an Enterprise Transformation Specialist - Adoption to drive planning, communication and adoption of transformation across the organization. This role sits in the Transformation Office and collaborates with leaders to ensure readiness, engagement and sustained change across initiatives.

Based at St Leonards with hybrid working options, the role supports leaders and teams to embed new ways of working, monitor adoption and address barriers to success.

Qualifications

• Experience guiding organisational transformation from planning through adoption.
• Ability to assess change impacts across people, processes and systems.
• Proven capability to coordinate change, comms and stakeholder activities.
• Experience enabling leaders to prepare for and lead transformation.
• Strong stakeholder engagement and facilitation skills.
• Ability to identify readiness gaps and adoption risks.
• Experience monitoring adoption post-implementation.
• Excellent written and verbal communication.
• Collaborative across multiple initiatives.

Responsibilities

• Stakeholder Engagement & Leader Support: Help leaders and teams prepare for and lead transformation.
• Change Impact & Readiness: Assess impacts and ensure support before changes are implemented.
• Communication & Awareness: Deliver targeted communications to build understanding.
• Implementation & Adoption Support: Coordinate activities for transition to new processes.
• Adoption Monitoring & Reinforcement: Measure adoption and address barriers.
• Enterprise Transformation Visibility: Maintain organization-wide view of transformation activity.
• Continuous Improvement: Capture lessons learned to strengthen future approaches.

Skills

Stakeholder Engagement

Change Impact

Change Management

Communication

Adoption Support

Enterprise Transformation

Leadership Collaboration

Job description

Enterprise Transformation Specialist - Adoption

St Leonards, NSW

Full time

Posted Today

REQ3493

About us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

When it comes to our people – those we serve and those who serve – we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs.

We've been caring for people for over 90 years – so, if you love to care, join us, and make a career move that matters. It's not just care, it's HammondCare.

What we can offer you

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

About the Opportunity

This role responsible for ensuring Transformation is planned, communicated, coordinated and adopted across HammondCare's initiatives.

Working within the Transformation Office, the role supports the people side of the business by helping leaders and teams prepare for, implement and embed new ways of working. The role assesses those impacted by Transformation, identifies affected stakeholders, develops practical change and communication plans, supports business readiness, and provides leaders with the tools and guidance required to successfully navigate transformation.

The role works closely with initiative owners, business leaders and Marketing to ensure stakeholders understand what transformation is, why it is happening, and what support is needed to enable adoption. It monitors readiness and adoption throughout implementation, identifies barriers to successful uptake, and works with leaders to address issues that may affect outcomes.

At an enterprise level, the role maintains visibility of transformation activity across the portfolio, helping identify cumulative impacts, competing demands and adoption risks across business units and services. The role ensures significant transformation impacts and stakeholder risks are visible and managed, while capturing lessons learned to continuously improve HammondCare's approach to change and adoption.

This is a maximum term contract role for 22 months based at St Leonards with hybrid working opportunities.

How you'll make an impact:

• Stakeholder Engagement & Leader Support: Supporting leaders and stakeholders to understand, prepare for and successfully lead transformation within their teams and business areas.
• Change Impact & Readiness: Assessing how transformation initiatives will affect people, teams and ways of working, and ensuring appropriate support is in place before change is implemented.
• Communication & Awareness: Deliver clear, targeted and timely communications that build understanding, alignment and confidence in transformation initiatives.
• Implementation & Adoption Support: Coordinating activities that help teams transition to new processes, systems and ways of working and supporting adoption after go-live.
• Adoption Monitoring & Reinforcement: Measuring adoption outcomes, identifying barriers to sustained transformation and working with leaders to address issues impacting uptake.
• Enterprise Transformation Visibility: Maintaining an organisation-wide view of transformation activity to identify cumulative impacts, competing demands and stakeholder risks across HammondCare.
• Continuous Improvement: Capturing lessons learned and using insights from implementation and adoption activities to strengthen future transformation approaches and support better outcomes.

About you

• Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action
• At least 10 year's demonstrated experience supporting organisational transformation initiatives through planning, implementation and adoption
• Ability to assess change impacts across people, processes, systems and ways of working
• Experience developing and coordinating change, communication and stakeholder engagement activities
• Experience supporting leaders and managers to prepare for and lead transformation within their teams
• Strong stakeholder engagement, communication and facilitation skills
• Ability to identify and manage readiness gaps, stakeholder concerns and adoption risks
• Experience supporting business readiness and implementation activities
• Experience monitoring adoption and embedding new ways of working following implementation
• Strong written and verbal communication skills, with the ability to translate complex change into clear and practical messages
• Ability to work collaboratively across a range of stakeholders and initiatives

Pre- Employment Checks

• All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

For any specific queries please contact [e-mail].