Enterprise Renewals & Growth Consultant

Palo Alto Networks; North Sydney Council; On-site; AUD 120,000 - 150,000; Full time

Job summary

Palo Alto Networks is seeking a results-driven Pre-Sales Operations professional for Major/Enterprise Accounts in Australia. You will analyze renewals, validate data across systems, and provide insights to drive opportunities.

You will collaborate with Field Sales and Channel Partners, generate quotations, and support high-value opportunities while driving process improvements. A strong Excel background and experience with Salesforce/ERP systems are preferred.

Qualifications

• 4-7 years in inside sales or renewal sales, sales operations, complex deal desk or senior pricing roles.
• Experience with Enterprise sales motion and channel sales models (distributors, resellers).
• Strong communication, business judgment, and attention to detail.
• Comfortable working with large volumes of data to support decision‑making on renewal strategy and action plan.
• Advanced Excel skills (lookups, pivots, logic functions) and exposure to Salesforce or ERP/CPQ systems.
• Experience handling complex deal commercials.
• Ability to work independently in a cross‑functional, fast‑paced environment.

Responsibilities

• Analyze installed base and subscription data to identify upcoming renewals.
• Clean, triangulate, and validate data across systems to ensure accuracy.
• Provide data insights and value propositions on opportunities.
• Partner Customer Intelligence to develop incremental pipeline for upsell and tech refresh.
• Generate price quotations aligned with historical pricing and current standards.
• Collaborate with Field Sales and Channel Partners to refine and finalize proposals.
• Support custom requests, pricing exceptions, and escalations with cross function stakeholders.
• Handle high-complexity and high-value opportunities for Major Accounts.
• Address order administration and renewal processing issues.
• Ensure accurate customer data (contacts, registration, usage) in systems.
• Recommend automation, process enhancements, and tools to improve speed and accuracy.
• Share knowledge and best practices with junior team members.

Skills

Communication

Business judgment

Attention to detail

Independent work

Tools

Salesforce

ERP/CPQ

Power BI

Job description

Palo Alto Networks is seeking a results-driven Pre-Sales Operations professional for Major/Enterprise Accounts in Australia. You will analyze renewals, validate data across systems, and provide insights to drive opportunities.

You will collaborate with Field Sales and Channel Partners, generate quotations, and support high-value opportunities while driving process improvements. A strong Excel background and experience with Salesforce/ERP systems are preferred.