Enterprise Onboarding Lead – Automotive SaaS (Multi-Location)

Podium Corp Inc

Melbourne

On-site

AUD 150,000 - 190,000

Full time

5 days ago
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Benefits offered by this job

Melbourne CBD Office
4 weeks annual leave
Snacks and drinks stocked

Job summary

Podium is seeking an experienced Enterprise Onboarding Project Manager to own the end-to-end implementation for large dealer groups and OEMs in Australia. You will drive multi-location, multi-product rollouts, coordinating pilots, timelines and dependencies while partnering with Sales, CS, Product, and CX to deliver integrations and AI configurations.

You will manage stakeholder communications, escalate risks, and maintain documentation to ensure a seamless transition onto the Podium platform,

Qualifications

  • 3–5+ years of experience in project management, implementation management or enterprise customer onboarding.
  • Proven experience managing complex projects involving multiple stakeholders, locations or business units.
  • Strong organisational skills and the ability to manage multiple concurrent projects.
  • Exceptional communication and stakeholder management skills, with confidence engaging senior customer stakeholders and internal leadership.
  • Demonstrated ability to manage timelines, dependencies, risks and competing priorities.
  • Experience coordinating cross-functional teams without direct reporting authority.
  • A proactive, solutions-focused approach to problem-solving.
  • Experience using project management tools such as Monday.com, Asana, Smartsheet or similar.

Responsibilities

  • Own onboarding for large dealer groups and OEMs from kick-off through go-live.
  • Build project plans covering milestones, timelines, deliverables and dependencies.
  • Coordinate pilots, staged rollouts and group-wide deployments across locations.
  • Act as primary project contact for executives, head office stakeholders and third-party providers.
  • Set clear communication cadences and run progress reviews and status updates.
  • Partner with Sales, Customer Success, Product, Technical Support, Integrations and CX teams to deliver integrations, AI configuration, testing and training.
  • Track location readiness, training completion and go-live milestones.
  • Identify risks and roadblocks early, escalating where needed and driving resolution.
  • Maintain project documentation, action registers and trackers.
  • Build repeatable templates to scale Podium’s enterprise onboarding framework.

Skills

Project management
Stakeholder management
Cross-functional coordination
Communication

Tools

Monday.com
Asana
Smartsheet

Job description

Podium is seeking an experienced Enterprise Onboarding Project Manager to own the end-to-end implementation for large dealer groups and OEMs in Australia. You will drive multi-location, multi-product rollouts, coordinating pilots, timelines and dependencies while partnering with Sales, CS, Product, and CX to deliver integrations and AI configurations.

You will manage stakeholder communications, escalate risks, and maintain documentation to ensure a seamless transition onto the Podium platform,

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