Enterprise AI Security Success Advisor

TrendAI; Western Australia; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Mental Health Support

Gym reimbursements

Paid Parental Leave

Job summary

TrendAI in Australia is seeking a Customer Success Technical Advisor (CSTA) who will act as the strategic technical linchpin for enterprise clients. The role focuses on transforming complex security requirements into operational successes within the TrendAI Vision One™ ecosystem.

The ideal candidate will have over 7 years of experience in technical support or security architecture, with strong knowledge of security frameworks and operating systems. TrendAI offers benefits like medical insurance and gym reimbursements.

Qualifications

• 7+ years of experience in technical support, security architecture, or relevant consulting.
• Strong knowledge of security frameworks (NIST, MITRE ATT&CK) and SOC operations.
• Deep understanding of Windows Server, Linux, and hybrid-cloud infrastructures.

Responsibilities

• Act as the primary technical voice post-deployment, ensuring security outcome attainment.
• Guide clients through a structured onboarding and deployment process.
• Provide technical oversight during critical security events.

Skills

Technical support experience

Security frameworks knowledge

Operating systems understanding

Strategic communication

Analytical mindset

Education

Technical certifications (e.g., CISSP, CCNA)

Job description

TrendAI in Australia is seeking a Customer Success Technical Advisor (CSTA) who will act as the strategic technical linchpin for enterprise clients. The role focuses on transforming complex security requirements into operational successes within the TrendAI Vision One™ ecosystem.

The ideal candidate will have over 7 years of experience in technical support or security architecture, with strong knowledge of security frameworks and operating systems. TrendAI offers benefits like medical insurance and gym reimbursements.