Engineering Support Specialist I

Schweitzer Engineering Laboratories, Inc.; City of Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

Schweitzer Engineering Laboratories, Inc. (SEL) seeks a diligent technician to perform basic testing, services, and troubleshooting of SEL products under guidance.

You will communicate progress to customers and teammates, learn department processes, and participate in improvement initiatives to documentation and work instructions. Role requires travel up to 75% to support customer needs; you will gain proficiency across SEL’s disciplines and embody SEL values and world-class manufacturing

Qualifications

• Two years of relevant experience.
• Strong writing, documentation and speaking skills.
• Ability to learn new skills and take on responsibilities.
• Ability to work cooperatively in a team environment.

Responsibilities

• Complete basic testing, services or troubleshooting of SEL products per procedures.
• Provide status updates to SEL staff and customers; communicate with team and partners.
• Learn and follow department processes; suggest improvements to docs or work instructions.
• Represent team in collaborative improvement efforts.
• Travel up to 75% to support customer and business needs.

Skills

Windows/MS Office

Documentation

Teamwork

Adaptability

Tools

Computer-controlled test equipment

Job description

Essential Duties and Responsibilities

1. Complete basic testing, services, or troubleshooting of SEL products and processes in accordance with defined procedures under the direction of more experienced staff.
2. Provides status updates to SEL staff and customers. Communicates effectively with team and internal partners and customers.
3. Learn and follow department processes while communicating opportunities for improvement to documentation or work instructions.
4. Represent your team by participating in collaborative improvement efforts.
5. Develop basic proficiency in the activities required to support one of the Operation Team’s disciplines (i.e. Flowline product failures, Product Hospital, test infrastructure support, or Test Lab), or R&D’s disciplines (i.e. Lab Support, Product Test, Infrastructure, or Compliance).
6. Travel 75% of the time to support customer and business needs.
7. Learn and apply SEL Values, Principles of Operation, and World Class Manufacturing Principles.
8. Understand. Create. Simplify.
9. Other duties as assigned.

Required Qualifications

• Two years’ relevant experience
• Able to efficiently operate Windows and MS Office
• Strong writing, documentation, and speaking skills
• Ability to learn new skills and assume new responsibilities
• Ability to work cooperatively in a team environment
• Background check results satisfactory to SEL
• Ability to travel up to 75%

Preferred Qualifications

• Two years’ experience working with SEL products
• Experience with computer-controlled test equipment
• Ability to read and interpret assembly drawings, electronic schematics, and wiring diagrams

Physical Requirements

• Lift, push, pull and maneuver up to 20 pounds frequently, and up to 35 pounds occasionally
• Sit and stand for at least 8 hours
• Vision correctable to 20/30 or better
• Ability to differentiate color
• Use of computer keyboard devices

About SEL

SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.