Engineering Manager - AI Services

Westpac; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Mortgage discounts for employees

Flexible work arrangements

Tailored learning and development

Job summary

Westpac is seeking an exceptional AI Engineering Manager to lead and grow a team of AI Engineers, partnering with senior leaders to scale AI-enabled products and services across the bank. This hands-on technical leader will shape AI engineering strategy, build reusable workflows, and drive AI-first delivery practices at enterprise scale, while fostering a high-performing, inclusive culture.

Join Westpac to help transform how engineering uses AI and enable safe, scalable delivery across the

Qualifications

• Deep expertise in modern software engineering and enterprise technology delivery.
• Strong experience leading engineers in large-scale environments.
• Proven capability building and scaling engineering practices, standards and delivery frameworks.
• Experience with AI, GenAI, agentic systems, cloud platforms, DevSecOps and modern tooling.
• A passion for coaching, mentoring and developing technical talent.

Responsibilities

• Lead, coach and develop a team of AI Engineers.
• Partner with the Chief Engineer and senior technical leaders to shape AI engineering strategy and execution.
• Build reusable agentic workflows, engineering patterns, templates, guardrails and golden paths.
• Drive adoption of AI-first software development lifecycle practices.
• Uplift engineering capability across AI, software engineering, data, DevSecOps, testing, observability and operational excellence.
• Create scalable engineering standards, practices and operating rhythms.
• Foster a high-performing, inclusive and psychologically safe team culture.
• Contribute technically where needed while enabling the broader team to deliver safely at scale.

Skills

AI engineering leadership

Team building & coaching

AI-first delivery

Strategic collaboration

Stakeholder engagement

Engineering excellence

Cloud platforms

Job description

• Sydney Based with Hybrid Working

Help shape the future of AI-powered engineering at Westpac!

At Westpac, we are not just adopting AI. We are transforming how engineering is done.

We are looking for an exceptional AI Engineering Manager to help build and scale the engineering practices, capabilities and ways of working that will power the next generation of AI-enabled products and services across the bank.

This is a unique opportunity for a hands-on technical leader who is equally passionate about engineering excellence, team development and AI innovation.

You will lead and grow a team of AI Engineers while partnering with senior AI and engineering leaders to create reusable capabilities, agentic engineering workflows and AI-first delivery practices at enterprise scale.

• Lead, coach and develop a team of highly talented AI Engineers.
• Partner with the Chief Engineer and senior technical leaders to shape AI engineering strategy and execution.
• Build reusable agentic workflows, engineering patterns, templates, guardrails and golden paths.
• Drive adoption of AI-first software development lifecycle practices.
• Uplift engineering capability across AI, software engineering, data, DevSecOps, testing, observability and operational excellence.
• Create scalable engineering standards, practices and operating rhythms.
• Foster a high-performing, inclusive and psychologically safe team culture.
• Contribute technically where needed while enabling the broader team to deliver safely at scale.

Key Ingredients for Success …

• Deep expertise in modern software engineering and enterprise technology delivery.
• Strong experience leading engineers in large-scale, complex environments.
• Proven capability building and scaling engineering practices, standards and delivery frameworks.
• Experience with AI, GenAI, agentic systems, cloud platforms, DevSecOps and modern engineering tooling.
• A passion for coaching, mentoring and developing technical talent.
• The ability to balance strategic leadership with practical execution.
• Strong stakeholder engagement skills and the ability to influence across diverse technical communities.

Why Westpac?

We're creating better futures for our customers, communities and people. You'll join a collaborative and inclusive environment where diverse perspectives are valued, people are encouraged to challenge thinking, and everyone has the opportunity to thrive.

We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, LGBTQIA+ communities and candidates of all ages and life experiences.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements"page on our website .