Engine Field Technician – On-Site Diagnostics

Cummins Inc; Western Australia; In loco; AUD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Cummins Inc. is seeking a field service technician to diagnose and complete less complex engine repairs at customer sites in Australia. You will identify parts, tools, and perform preventive maintenance while maintaining documentation and safety standards.

You will escalate complex issues to experienced colleagues and pursue additional service opportunities with customers, strengthening relationships and ensuring timely, quality repairs.

Competenze

• Basic level field service experience.
• Intermediate knowledge of engine products.
• Customer service experience.
• Field Service 2/1 Roaster FIFO.

Mansioni

• Engages customers in a courteous and professional manner.
• Diagnoses and completes less complex engine repairs at the customer's site, identifying and preparing required parts and tools.
• Performs preventative maintenance on engine and related components in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation such as service worksheets, timesheets, warranty claims, quality documents.
• Identifies additional service opportunities with customer.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensures adherence to Health Safety & Environmental policies and reports issues to site management and supervisor.

Conoscenze

Customer communication

Customer focus

Diagnostics

Troubleshooting

Safety awareness

Written documentation

Team collaboration

Time management

Formazione

Apprentice Trained Engine Technician

Vocational diploma

Driving permit

Export compliance license

Strumenti

Diagnostic tools

Electronic service tools

Descrizione del lavoro

Cummins Inc. is seeking a field service technician to diagnose and complete less complex engine repairs at customer sites in Australia. You will identify parts, tools, and perform preventive maintenance while maintaining documentation and safety standards.

You will escalate complex issues to experienced colleagues and pursue additional service opportunities with customers, strengthening relationships and ensuring timely, quality repairs.