Engine Field Service Technician - On-Site Repairs & Diagnostics

Cummins; Bunbury; On-site; AUD 70,000 - 90,000; Full time

Job summary

Cummins Inc. in Bunbury, WA seeks a Service Technician to diagnose and complete less complex engine repairs at customer sites. You will engage customers professionally, identify parts and tools, and perform preventive maintenance according to Cummins procedures.

You will document work, escalate unresolved issues to senior technicians, and maintain the service vehicle and safety standards. Training is provided to grow your skills and safety awareness.

Qualifications

• Apprentice Trained Engine Technician preferred.
• Vocational diploma from a technical institution.
• Locally valid driving permit.
• May require licensing for compliance with export controls or sanctions regulations.

Responsibilities

• Engages customers in a courteous and professional manner.
• Diagnoses and completes less complex repairs to engines at the customer site.
• Prepares required parts and tools for service.
• Performs preventative maintenance activities per schedules and standards.
• Escalates unresolved issues to senior Field Service Technicians or Supervisor.
• Completes required service documentation.
• Identifies additional service opportunities with customers.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Adheres to Health, Safety & Environmental policies and reports issues to management.

Skills

Communicates effectively

Customer focus

Develops talent

Manages complexity

Self-development

Health & Safety

Diagnostics App

Electronic Tools

Engine Systems

Product Repair

Service Documentation

Technical Escalation

Values differences

Education

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

Licensing for export controls/regulations

Tools

Job description

Cummins Inc. in Bunbury, WA seeks a Service Technician to diagnose and complete less complex engine repairs at customer sites. You will engage customers professionally, identify parts and tools, and perform preventive maintenance according to Cummins procedures.

You will document work, escalate unresolved issues to senior technicians, and maintain the service vehicle and safety standards. Training is provided to grow your skills and safety awareness.