Engagement & Communications Lead — Infrastructure Projects

Toowoomba Regional Council; Toowoomba Regional; Presencial; AUD 106.000 - 113.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car parking provided

Professional development and learning

Salary sacrificing to boost superannum

Corporate discounts on selected health

Fitness Passport

Employee Assistance Program

Wellbeing services

Safety-conscious workplace

Descripción de la vacante

Toowoomba Regional Council is seeking a Stakeholder Engagement and Communications Officer to connect communities and stakeholders with major Water and Waste Services infrastructure projects, including Cressbrook Dam and Southern Water Projects.

The role sits in the Customer Experience and Engagement Branch and partners with Water and Waste Services to support CDSIP and EGIP, delivering engaging, clear communications and capturing feedback for informed planning and delivery.

Formación

• Qualifications in communications, humanities, social science or a related discipline, or extensive relevant experience and demonstrated competence.
• Experience developing and delivering stakeholder and community engagement programs and communication strategies, coordinating face-to-face and online activities, ideally in government, infrastructure, civil construction or strategic planning.
• Strong writing skills and demonstrated ability to make complex, technical information clear, accessible and engaging for different audiences.
• Demonstrated ability to identify and address stakeholder issues, analyse engagement feedback and share findings to support project outcomes.
• Sound knowledge of contemporary engagement methods, including the IAP2 Spectrum, and their application and evaluation.
• Strong organisational skills to manage competing priorities and deadlines in complex projects.

Responsabilidades

• Develop and deliver engagement and communications that inform affected communities and stakeholders, encourage participation, and capture, analyse and share feedback to support project planning and delivery.
• Build trusted relationships and manage sensitive and complex stakeholder issues.
• Collaborate with project, engagement, communications, media and marketing teams to deliver timely, coordinated communications aligned with Council’s approach.

Conocimientos

Stakeholder engagement

Communications

Writing skills

Interpersonal skills

Educación

Communications/related degree

Descripción del empleo

Toowoomba Regional Council is seeking a Stakeholder Engagement and Communications Officer to connect communities and stakeholders with major Water and Waste Services infrastructure projects, including Cressbrook Dam and Southern Water Projects.

The role sits in the Customer Experience and Engagement Branch and partners with Water and Waste Services to support CDSIP and EGIP, delivering engaging, clear communications and capturing feedback for informed planning and delivery.