End User Compute Lead – Intune & Workspace ONE

Trainer at Holmesglen TAFE; Melbourne; On-site; AUD 88,000 - 95,000; Full time

Benefits offered by this job

Wellbeing programs

Employee Assistance Program

Professional development opportunities

Paid parental leave

Flexible work arrangements

Job summary

Holmesglen Institute, a leading Victorian education provider, seeks an End User Compute Administrator to manage the SOE and the portfolio of applications for staff and students. You’ll package, deploy, and maintain applications and patching to ensure secure, up-to-date devices.

You will collaborate with Infrastructure, Cyber Security and Service Desk to drive endpoint improvements and support modern endpoint management transitions within a large, government-owned TAFE environment.

Qualifications

• Demonstrated extensive experience administering enterprise endpoint management platforms such as Microsoft Intune, Omnissa Workspace ONE UEM, MDT and/or ZENworks.
• Proven experience managing SOEs, application deployments, operating system and application patching, and device lifecycle activities within a complex environment.
• Strong technical troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex endpoint and application issues.
• Experience using scripting and automation tools, such as PowerShell, to improve efficiency, consistency and user experience.
• Excellent stakeholder engagement skills, with a collaborative and service-oriented approach to supporting technology outcomes.
• Relevant tertiary qualifications in Information Technology, Computer Science or a related discipline, or equivalent industry experience.

Responsibilities

• Manage and maintain Holmesglen's Standard Operating Environment (SOE) across staff and student devices, ensuring endpoint configurations remain secure, current and fit for purpose.
• Package, test, deploy and maintain desktop and laptop applications using enterprise endpoint management platforms, delivering reliable and repeatable software distribution.
• Coordinate operating system and application patching activities to support compliance, security and device performance across the Institute.
• Troubleshoot and resolve complex endpoint, deployment and application compatibility issues, working closely with Service Desk, Infrastructure and Cyber Security teams.
• Contribute to device lifecycle planning, application rationalisation and the transition from legacy tools to modern endpoint management platforms.

Skills

Intune

Workspace ONE UEM

MDT

ZENworks

SOE management

Application deployment

OS patching

Device lifecycle

PowerShell

Troubleshooting

Stakeholder engagement

IT/CS degree or equivalent

Education

Relevant IT/CS degree or equivalent

Tools

Intune

Workspace ONE UEM

MDT

ZENworks

Job description

Holmesglen Institute, a leading Victorian education provider, seeks an End User Compute Administrator to manage the SOE and the portfolio of applications for staff and students. You’ll package, deploy, and maintain applications and patching to ensure secure, up-to-date devices.

You will collaborate with Infrastructure, Cyber Security and Service Desk to drive endpoint improvements and support modern endpoint management transitions within a large, government-owned TAFE environment.