Employment Consultant - Penrith

The Salvation Army Australia; Penrith City Council; On-site; AUD 65,000 - 88,000; Full time

Benefits offered by this job

9-day fortnight

Tax-free salary packaging

Fitness Passport

Up to 8 weeks leave per year

Parental Leave 12 weeks

Paid leave for TSA program

Employee Assistance Program

Ongoing training

Job summary

The Salvation Army Australia is seeking a dedicated Employment Plus specialist to support Workforce Australia participants in overcoming barriers to employment and transitioning into work. You will manage a high-volume caseload and actively engage job seekers to secure sustainable outcomes.

Applicants should have strong communication skills, the ability to adapt in a dynamic environment, and a background in customer-facing roles.

Qualifications

• Strong communication and interpersonal skills.
• Proven ability to achieve and exceed KPI targets.
• Able to think on your feet and adapt to changing situations.
• Experience in customer-facing roles is helpful.

Responsibilities

• Manage a high-volume caseload of job seekers.
• Actively engage with work-ready job seekers to secure sustainable outcomes.
• Identify and address barriers preventing job readiness.
• Provide participants with tools and confidence to enter the workforce.
• Apply problem-solving skills to maximise employment outcomes.

Skills

Strong communication

Interpersonal skills

KPI achievement

Problem solving

MS Office proficiency

Tools

MS Office

Job description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

At the Salvation Army Employment Plus (EPlus), our experienced employment teams have been empowering people to find the right job since 1998 as part of the Australian Government's Employment Services network. We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment.

At Employment Plus we drive high performance with a forward thinking, results driven culture, that you will be proud to be a part of. Whilst we are a not-for-profit organisation with a strong dedication to helping people find work, we operate in a highly competitive market and as such, aiming to exceed required targets is vital for all our employees.

Based at ourPenrith site, your role will be working with participants in the Workforce Australia program to assist them to overcome barriers to employment and successfully transition into the workforce.

• Manage a high-volume caseload of job seekers
• Actively engage with 'work ready' job seekers to secure sustainable employment outcomes including reverse marketing to employers
• Clearly identify and address barriers preventing jobseekers from being job ready
• Provide participants with the tools and confidence to enter the workforce
• Apply strong problem-solving skills and resilience to maximise employment outcomes

About You

• Strong communication and interpersonal skills
• You are a confident and trustworthy self-starter who thrives on the opportunity to achieve meaningful results and problem solve
• Ability to think on your feet and adapt to challenging situations and an ever-changing environment
• Demonstrated experience in achieving and exceeding business KPI's and targets
• Computer skills and knowledge of MS Office is essential

What We Offer

• An opportunity for a 9-day fortnight or an accrued day off every 4 weeks
• Enjoy generous tax-free salary packaging benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• Employee Assistance Program
• Ongoing training and development

Industry experience is not essential, our most successful employees come from customer facing backgrounds such as retail and hospitality and have the life skills to provide mentoring and support. This is a fantastic opportunity to step into a new career and be truly rewarded (and get your weekends back!)

A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position. Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure in selected functions. You may be required to provide evidence of Vaccination depending on the role you are applying for.

Employment Plus is an equal employment opportunity employer, we encourage applications from people of Aboriginal and Torres Strait Islander heritage and candidates with culturally diverse backgrounds. We provide an inclusive work environment and embraces the diverse talent of our people. Employment Plus is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration