Employment Consultant (IEA)

Flourish Australia; Sydney; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Above industry pay

Salary packaging

Fleet discounts

Generous leave

EAP program

Professional development

Employee discounts program

Job summary

Flourish Australia seeks an Employment Coordinator to join the Inclusive Employment Australia team in Seven Hills. You will connect with participants to understand goals, help with resumes and interview prep, and build relationships with employers to place people in meaningful roles.

You will also track progress, maintain records, and provide ongoing coaching to employees and employers, supporting sustainable employment outcomes in a supportive team.

Qualifications

• Experience in disability services or related programs.
• Qualifications in training and assessment, employment services, mental health, or community services.
• Strong communication and interpersonal skills.
• Proven high performance in job services or customer services.
• Proficiency with Microsoft Office and client information management system.
• Current Australian Driver’s Licence.

Responsibilities

• Connect with people accessing Flourish Australia services to understand goals, strengths and challenges and help create personalised employment pathways.
• Provide practical support with resumes, job applications and interview preparation.
• Build relationships with local employers and match participants to roles where they can thrive.
• Provide coaching and support to employees and employers to sustain long-term employment.
• Track progress, maintain records, and contribute to KPIs and social impact.

Skills

Disability services

Employment services

Communication skills

Interpersonal skills

Driver's Licence

Education

Training and assessment qualifications

Employment services qualifications

Mental health qualifications

Community services background

Tools

Microsoft Office Suite

Job description

Flourish Australia are seeking an Employment Coordinator to join our Inclusive Employment Australia (IEA) team in Seven Hills!

The position available is:

• Full-time (76 hours/fortnight)
• Working Monday to Friday
• Based in Seven Hills
• Level 4 on the Flourish Australia Enterprise Agreement (2018) equivalent to $92,200 - $99,200p.a + super + tax-free salary packaging!

About the Role

As the Employment Coordinator, you will be connecting with people who access Flourish Australia's services, to understand their goals, strengths and challenges, and help them build a personalised pathway to employment. You'll provide practical support with resumes, job applications and interview preparation, empowering people to achieve meaningful and sustainable employment.

You will also be out in the community building relationships with local employers, identifying opportunities, and matching participants with roles where they can thrive. It is the Employment Coordinators role to support all referred participants according to their goals and skills regarding employment and barriers to employment needing to be addressed to support finding and maintaining suitable ongoing employment. Once participants start work, you'll continue to provide coaching and support to both employees and employers to help create long-term employment success.

Along the way, you'll track progress, maintain quality records, achieve employment outcomes and KPIs, and celebrate the social impact you're making. You'll be backed by a supportive, collaborative and high-performing team who are passionate about sharing knowledge, developing people's skills, and delivering exceptional results for the people we support.

If you've established yourself in employment services and are ready for the next step in your career, this is your opportunity to grow with one of Australia's leading for-purpose mental health organisations, learning from experienced leaders while making a genuine difference every day.

For more information about what it means to be an Employment Coordinator with Flourish Australia, please review the Position Description.

Who We’re Looking For

We are seeking high-performing and experienced individuals who are passionate about helping participants achieve employment outcomes and have a knack for building relationships! Our ideal candidate is driven, compassionate, and eager to make a difference, coming with;

• Demonstrated experience working in employment services and programs.
• Evidence of high placement and retention rates.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Passion for workforce development and helping others succeed.

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

• Paid above industry at Level 4 on the Flourish Australia Enterprise Agreement (2018) (no bonus system in place)
• Tailored onboarding program to set you up for success
• Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation
• Exclusive personal fleet pricing discounts with our preferred automotive supplier
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Christmas/New Years Gratis Day + 10 weeks paid primary carer parental leave
• Eligible employees may access Accrued Days Off (ADOs), subject to operational requirements
• Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
• Regular supervision (reflective practice), ongoing 1:1 mentoringand a comprehensive inductionprogram
• Employee Assistance Program for confidential wellbeing support
• Opportunities for professional development and training to obtain mental health specific qualifications such as Mental Health First Aid, Certificate IV or Diploma in Mental Health and ASIST Suicide Prevention training
• Workplace community groups-Rainbow Network for LGBTQ+ staff members & allies andYarnUpGroup for Aboriginal and Torres Strait Islander staff members
• Employee discounts program at 400+ popular retailers (Woolworths, JB HI FI, Rebel, Myer, Booking.com etc.)

Selection Criteria

Essential:

• Demonstratedor direct related experiencein disability services, preferably in Disability Employment Services, Inclusive Employment Australia, or similar programs.
• Qualifications in training and assessment, employment services, mental health, community services or related fields as recognised by Flourish Australia or transferrable experience as decided by Flourish Australia.
• Strong communication skills, excellent interpersonal organisational skills.
• Proof of high performance in job services or related customer services environment.
• Ability to use Microsoft Office Suite and ability to fully utilise the client information management system.
• Current Australian Driver’s Licence.

For further information, please contact Julie Duong, Manager, Employment.E:***********@flourishaustralia.org.au(pleasedo notemail applications).

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks.

Please note - Successful candidates must maintain an Australian drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce.We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.