Employment Consultant Footscray

genU; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging - up to $15,900 tax‑f

Extra Leave - 13 days personal leave/

Purchased leave options - additional

Discounts - 450+ retailers

University Study Discount - Torrens

Wellbeing support - 24/7 EAP

Referral bonus

Job summary

genU is partnering with MatchWorks to hire an Employment Consultant in Melbourne. You will help participants understand their strengths, set goals, and build practical career plans to achieve meaningful work.

You'll connect job seekers with local employers, coordinate training and supports, and document outcomes in line with Workforce Australia requirements. A team-first mindset and strong communication are essential.

Qualifications

• Experience in customer service, recruitment or employment consultancy settings.
• Proficiency in Microsoft Office and case management systems.
• NDIS Worker Screening Check and Orientation Module Certificate, or willingness to obtain.

Responsibilities

• Understand participants' strengths and goals to match with employment opportunities.
• Bridge the gap between job seekers and local employers by promoting skills.
• Link participants with training, health and community supports for long-term success.
• Help participants develop practical career plans to unlock potential and confidence.

Skills

Communication

Documentation

Teamwork

Tools

Microsoft Office

Case management systems

Job description

Hey you!

MatchWorks is looking for an Employment Consultant who is passionate about helping people achieve their employment goals and supporting them on their journey to meaningful work. In this role, you’ll build strong relationships with participants, understand their skills, experience, and goals, and provide practical support to help them become job ready and confident in their abilities.

As part of genU we’re a profit-for-purpose organisation. Our focus at MatchWorks is to remove barriers to employment and help job seekers to find meaningful work and support them to sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.

What you’ll do

• Work with your participants to understand their strengths and goals to match them with the right employment opportunities
• Bridge the gap between job seekers and local employers by promoting their unique skills and strengths
• Link participants with training, health, and community supports for long-term success
• Support participants to develop practical career plans that unlock their potential and boost confidence

What you’ll bring

• Highly developed communication skills to provide relevant supports to participants and external stakeholders
• Ability to provide accurate and timely documentation and compliance records in accordance with Workforce Australia requirements
• A collaborative team member who brings professionalism, positivity, and a mature approach to teamwork

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

• Experience in a customer service, recruitment or employment consultancy setting
• Proficiency in Microsoft Office and case management systems

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded.

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