Employment Consultant

MatchWorks; Melton; On-site; AUD 65,000 - 73,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Extra Leave - 13 days personal + 10 =

Purchased leave options

Discounts at Coles, Woolworths & JB Hi

University study discount Torrens

Wellbeing support 24/7

Referral bonus

Job summary

MatchWorks, part of genU, is seeking an Employment Coach to support people with disability or barriers toward employment in the Inclusive Employment Australia program. You’ll build relationships, assess skills and goals, and provide practical, personalised support to help participants become job ready and achieve sustainable outcomes.

You’ll collaborate with teams to connect participants with training, health, and community supports, developing career plans that unlock potential and confidence.

Qualifications

• NDIS screening and orientation module requirements.
• Experience in customer service or employment support is preferred.

Responsibilities

• Understand participants' strengths and goals to match them with opportunities.
• Bridge the gap between job seekers and employers by promoting skills.
• Link participants with training, health, and community supports.
• Help participants develop practical career plans to boost confidence.

Skills

Communication skills

Team collaboration

Customer service experience

Tools

Microsoft Office

Case management systems

Job description

At MatchWorks, we're passionate about helping people find meaningful employment and supporting employers to build diverse, inclusive workforces. As part of genU, a profit-for-purpose organisation, we reinvest our profits back into the community to create positive social impact and help people reach their full potential.

Salary: $65,000-$73,000 + Superannuation + NFP salary packaging benefits
Employment status: Permanent Full TimeJob number: 3849

Hey you!

MatchWorks is looking for an Employment Coach who is passionate about supporting people with disability, injury, illness, or other vocational barriers on their journey to meaningful employment through the Inclusive Employment Australia (IEA) program. You'll build strong relationships with participants, understand their skills, experience, and goals, and provide practical, personalised support to help them become job ready and achieve sustainable employment outcomes.

As part of genU we're a profit-for-purpose organisation. Our focus at MatchWorks is to remove barriers to employment and help job seekers to find meaningful work and support them to sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.

What you'll do

As an Employment Coach in our Inclusive Employment Australia team you'll:

• Work with your participants to understand their strengths and goals to match them with the right employment opportunities
• Bridge the gap between job seekers and local employers by promoting their unique skills and strengths
• Link participants with training, health, and community supports for long-term success
• Support participants to develop practical career plans that unlock their potential and boost confidence

What you'll bring

• Highly developed communication skills to provide relevant supports to participants and external stakeholders
• Ability to provide accurate and timely documentation and compliance records in accordance with Workforce Australia requirements
• A collaborative team member who brings professionalism, positivity, and a mature approach to teamwork

(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate - but don't worry, we'll help guide you through this.)

• Experience in a customer service, recruitment or employment consultancy setting
• Proficiency in Microsoft Office and case management systems

Why you'll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You'll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

Our Employment Consultants are dedicated to empowering people to overcome barriers, build confidence, and secure meaningful employment. Through strong relationship management, case management, and outcome-focused support, they help individuals achieve long-term success in the workforce. If this sounds like the role for you - reach out today!

We offer:

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded