Employment Consultant

The Salvation Army Australia; Queensland; On-site; AUD 73,000 - 77,000; Full time

Job summary

The Salvation Army Australia seeks an Employment Consultant in Queensland to help participants connect with sustainable employment. You will guide and support individuals, build strong employer relationships, and promote the program within the community.

This full-time role emphasizes customer service, data accuracy, and achieving program targets. You will work in a mission-driven environment, with opportunities for growth and professional development, while assisting diverse job seekers across

Qualifications

• Passionate & Motivated with a positive attitude and a desire to help participants succeed in employment.
• Strong customer service skills and ability to build positive relationships with participants and employers.
• Attention to detail and ability to follow guidelines.
• Problem solving mindset to place participants into sustainable employment.
• Confident in using computers and online systems.

Responsibilities

• Utilise a person-centred approach to tailor services and support participants into meaningful employment.
• Develop positive partnerships with local employers to create meaningful employment opportunities for participants.
• Enhance employability through referral to support services and training.
• Provide in-employment support to sustain employment.
• Market your participants' skills to prospective employers.
• Achieve program performance and quality benchmarks.
• Keep detailed, accurate records and adhere to compliance requirements.
• Actively participate in the local community to promote services.

Skills

Customer service

Relationship building

Attention to detail

Problem solving

Tech savvyn

Tools

Computers and online systems

Job description

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Permanent full-time position, based in Sureway Acacia Ridge site.

About the Role

This is your opportunity to inspire others and become part of a purpose-driven organisation.

For more than 30 years, Sureway has been an industry leader in the delivery of employment services across Australia. As an Employment Consultant in the recently announced Inclusive Employment Australia, you'll work closely with people with disability to connect them to sustainable employment opportunities. You will guide, support, and motivate participants on their journey to employment, while developing strong relationships with employers and support organisations.

Your Key Responsibilities will include:

• Utilising a person-centred approach to tailor services and support participants into meaningful employment
• Developing positive partnerships with local employers to create meaningful employment opportunities for participants
• Enhancing employability through referral to support services and training
• Providing in-employment support to sustain employment
• Marketing your participants' skills to prospective employers
• Achieving program performance and quality benchmarks
• Keeping detailed, accurate records and adhering to all compliance requirements
• Actively participating in the local community to promote services

We are looking for individuals who are:

• Passionate & Motivated with a positive attitude and a strong desire to help participants succeed in employment
• Relationship Builders who have strong customer service skills and can build positive relationships with participants and employers
• Quality focused with an attention to detail and an ability to follow guidelines
• Problem solvers with the ability to think outside the square and develop strategies to place participants into sustainable employment
• Tech-Savvy and confident in using computers and online systems

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

• We pay above award rates – because your time and talent are worth more
• Performance bonus scheme based on meeting benchmarks
• Birthday leave – celebrate your special day with a paid day off every year
• Additional leave – enjoy an extra week off each year after 3 years of service
• Ongoing learning and development – access programs & study assistance to grow your skills and career
• Recognition that means something – be celebrated through monthly awards and our annual team awards program

Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver innovative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver's licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individualswith disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

Introduction

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

• Competitive salary; Circa $77k + super + bonus
• ACHIEVABLE and generous bonus incentive plans
• 3 additionalpaid annual leave days – 3 days Christmas closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY!

• Create detailed action plans that establish a customer’s employment and lifestyle goals
• MOTIVATE and EMPOWER our clients through their employment journey
• Identify and develop customer capability and facilitate appropriate referrals
• Maintain regular contact and provide ongoing support to customers
• Lead our community into educating them through your self guided workshops
• Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

This role full-time fixed term until 30 June 2027, with the possibility of extension .The role may involve working from home and/or attending sites depending on operational requirements, location and proximity to BUSY At Work sites. The position requires flexibility to travel locally or regionally where business need requires.

BUSY Benefits…

• Competitive salary; $73,400 - $77,400 + super + bonus
• ACHIEVABLE and generous bonus incentive plans
• 3 additionalpaid annual leave days – Christmas Closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Programwith Sonder Wellbeing App

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