Employment and Education Relationship Manager

UnitingCare Kippax; Australian Capital Territory; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible part-time hours

Salary packaging (Not-for-Profit)

Free onsite parking

Wellbeing program and EAP

Job summary

UnitingCare Kippax is seeking an Employment & Education Relationship Manager to support learners in education and pursue meaningful employment pathways. You will work with learners, training providers, employers, and community partners to deliver personalised, learner-centred support that builds confidence and capacity.

You will manage recruitment, screening, case management, advocacy, and wraparound supports to help participants overcome barriers and stay engaged in vocational education and

Qualifications

• Strong relationship-building with learners, providers and community partners.
• Excellent written and verbal communication, capable of producing quality reports.
• Ability to manage competing priorities with professionalism and attention to detail.

Responsibilities

• Coordinate day-to-day program delivery including participant recruitment and screening.
• Provide case management and wraparound supports to participants.
• Advocate for participants and coordinate supports to enable engagement in education and employment.

Skills

Relationship-building

Communication

Organisational skills

Advocacy

Education

Relevant qualifications or experience in student support / adult education / case management / social work / ECE or Individual Support

Tools

Microsoft Office Suite

Job description

Employment and Education Relationship Manager

Do you believe education and employment can transform lives?

We are seeking a compassionate and motivated Employment & Education Relationship Manager to join our Lean into Learning team. In this rewarding role, you will support participants to stay engaged in education, build confidence, develop new skills, and take positive steps towards meaningful employment and independence.

Working alongside learners, training providers, employers, and community partners, you will provide personalised, learner-centred support that helps participants overcome barriers, achieve their goals, and successfully complete their vocational education and training.

This role is responsible for the day-to-day delivery of the program, including participant recruitment and screening, case management, advocacy, and coordinating practical wraparound supports. Through timely intervention and strong relationship building, you will empower participants to fully engage in their studies, identify strengths, build capacity, and create pathways to employment.

About You

You bring a strong foundation of relevant qualifications or experience in student support, adult education, case management, social work, Early Childhood Education & Care or Individual Support. You have exceptional skills in building meaningful relationships and connecting with young people, adult learners and individuals from diverse cultural, social, and economic backgrounds, including those experiencing disadvantage.

Your commitment to education and empowerment shines through in everything you do, as you actively motivate and support others to grow their capabilities and achieve positive outcomes. With knowledge of the Vocational Education and Training sector, student support, and the ACT community services landscape, you understand the complex environments in which our participants live and learn. Your experience mentoring students or colleagues demonstrates your dedication to fostering growth and development in others.

You are highly organised, able to manage competing priorities with professionalism and a keen eye for detail. Your communication skills, both written and verbal, are clear, persuasive, and respectful, helping you advocate effectively, and produce quality reports and correspondence. Technologically confident, you comfortably use tools like the Microsoft Office Suite to enhance your work, ensuring efficient administration, analysis, and presentation of information.

Above all, you are resilient, compassionate, and collaborative—someone who thrives working both independently and as part of a dynamic team. You hold essential clearances such as a Working with Vulnerable People card, a current police check, and a valid driver’s licence. If you are ready to bring your skills, heart, and professionalism to a role that truly matters—where your work empowers individuals and strengthens community connections we would love to welcome you to our team.

For role specific questions or a copy of the Position Description email - ***@kippax.org.au

About us

AtUnitingCare Kippax, we believe everyone deserves the opportunity to thrive. We are a trusted community organisation supporting individuals, children, families and communities across West Belconnen and the broader ACT. Through a range of services including education and employment support, parenting programs, school readiness initiatives, playgroups, emergency relief, and case management, we help people navigate challenges, build resilience, and create positive change in their lives.

Guided by our commitment to inclusion, respect, social justice, and community connection, we work alongside people at every stage of life to strengthen wellbeing, foster independence, and create pathways to opportunity. Together with our partners we are building a more equitable, inclusive, resilient, and connected community where everyone has the chance to participate fully in social, economic, and cultural life.

Why you’ll love working with us

Flexible work options with part-time hours to suit your lifestyle.

Competitive pay under the Social, Community, Home Care and Disability Services Industry Award, based on your skills and experience.

Free onsite parking at our UnitingCare Kippax hub in Holt and program location.

NFP FBT– take advantage of generous Not-for-Profit salary packaging.

Wellbeing support, access to our Employee Assistance Program (EAP), engage with staff wellbeing programs and supervision.

Professional development opportunities such as Mental Health First Aid, Cultural Awareness or other role-relevant certifications.