Employee Relations Case Specialist

Woolworths Supermarket; Geehi; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Sonder support

Leave policy

Team discounts

Salary Sacrifice

Free onsite parking

Job summary

Woolworths Group in Sydney (Bella Vista with free onsite parking) is seeking an Employee Relations Case Specialist. You will manage your own caseload, providing fast-paced ER advice, coaching and investigation support to line leaders, ensuring wellbeing and positive team member experience.

Bring substantial ER/IR experience, investigative capability, and strong policy knowledge. The role offers a permanent hybrid work model and opportunities to influence employment practices across the business.

Qualifications

• Significant experience in ER/IR with investigations, case management and employment laws.
• Strong coaching and influencing skills to engage leaders and stakeholders.
• Experience handling matters before tribunals such as Fair Work Commission or equivalent.

Responsibilities

• Manage a caseload of ER matters end-to-end with a focus on wellbeing and experience.
• Prepare documents and responses; represent Woolworths Group in tribunals.
• Provide leaders with recommendations on legislation, policies and procedures.
• Conduct investigations into grievances, bullying, harassment, fraud or misconduct.

Skills

ER/IR expertise

Investigation skills

Coaching leaders

Policy interpretation

Stakeholder management

Job description

Employee Relations Case SpecialistA variety of work advocating for and guiding our front-line leadership team on managing their employment related issuesJoin a supportive and team, where you are trusted and given autonomy to manage your work on a day to day basisPermanent hybrid role based in Sydney (Bella Vista) - Free onsite parking available!We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.What you'll doWe are seeking a highly experienced Employee Relations Case Specialist to join our team, based in our Sydney office. You will manage your own caseload, providing fast-paced and high quality ER advice, coaching and investigation support to our line leaders.We are enabled by effective and efficient people processes and technology to support the management of our ER matters end to end, with a focus on team member wellbeing and experience.Conduct end to end investigations into a variety of ER matters from grievances through to significant bullying, harassment, fraud or misconduct casesPrepare documents and responses, and representing the Woolworths Group inr matters before the Fair Work Commission and other tribunalsManage complex matters involving ill and injured team membersProvide leaders with recommendations, coaching and advice in relation to legislation, policies and proceduresWhat you'll bringSignificant experience in an ER/IR role, including investigations, case management and employment/labour lawsExcellent coaching, negotiation and influencing skills, to engage with a wide range of stakeholdersStrong knowledge and understanding of relevant ER/IR legislation within different jurisdictions and application in policy, including experience with the Fair Work Commission and other relevant bodiesStrong communication skills and relationship building skillsEffective time management and the ability to manage a number of competing priorities and time sensitive casesWhat you’ll experienceA global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.A progressive and competitive leave policy that gives you more space for what matters to you.Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.See how we’re creating better experiences together, for a better tomorrow