Employee Relations Case Manager – Public Sector

SB Recruitment; Sydney; Presencial; AUD 95 000 - 130 000; Tempo integral

Resumo da oferta

NSW Government is seeking an experienced Employee Relations Specialist, working as a People & Culture Business Partner, Case Management, on a short-term contract through to 20 December 2026. The role focuses on high-volume complex case management and sensitive employee matters.

You will lead end-to-end ER matters, provide risk-balanced advice, document records, and partner with managers and P&C teams. Government context and regulatory knowledge are highly valued.

Qualificações

• Experience independently managing complex sensitive employee relations cases in a high-volume setting.
• Experience in government or highly regulated environments preferred.
• Strong knowledge of employment legislation and public sector policy.
• Ability to apply procedural fairness and manage risk in contentious matters.
• Experience in employee/industrial relations or workers' compensation case management.
• Strong stakeholder engagement, communication and documentation skills.
• Ability to work autonomously and deliver from day one.

Responsabilidades

• Manage complex employee relations matters end to end, including grievances, complaints, conduct and underperformance.
• Manage health, wellbeing and fitness-for-work matters, including non-work injuries.
• Provide practical, risk-balanced advice in line with legislation, policies and procedural fairness.
• Prepare accurate and defensible documentation, correspondence and case records.
• Partner with managers, P&C specialist teams and stakeholders to resolve matters effectively.
• Exercise sound judgement and discretion when handling sensitive issues.
• Prioritise multiple cases concurrently while meeting tight deadlines.

Conhecimentos

Employee relations

Case management

Government experience

Procedural fairness

Stakeholder engagement

Legislation knowledge

Documentation

Descrição da oferta de emprego

NSW Government is seeking an experienced Employee Relations Specialist, working as a People & Culture Business Partner, Case Management, on a short-term contract through to 20 December 2026. The role focuses on high-volume complex case management and sensitive employee matters.

You will lead end-to-end ER matters, provide risk-balanced advice, document records, and partner with managers and P&C teams. Government context and regulatory knowledge are highly valued.