Emerging Retail Store Leader In Training

Dusk; Sydney; On-site; AUD 80,000 - 150,000; Full time

Benefits offered by this job

Career development

Engaging workplace

Birthday paid day off

Free hot drinks and staff discount

Job summary

Lindt Chocolate Shop in Sydney is seeking an experienced Store Manager to oversee daily operations, drive sales, and ensure exceptional customer service within a fast-paced retail environment. You will lead a passionate team, maintain store standards, and optimize profitability while delivering a premium customer experience.

Responsibilities include supervising staff, merchandising, inventory control, and reporting to senior management.

Qualifications

• Minimum 3 years as Retail Store Manager or similar.
• Bachelor’s degree in Business Administration or relevant field preferred.
• Strong leadership and communication skills.
• Ability to work flexible hours including weekends.
• Experience in QSR/retail/hospitality preferred.

Responsibilities

• Manage daily store operations.
• Monitor sales performance and targets.
• Develop merchandising strategies to increase revenue.
• Monitor inventory and ensure stock levels.
• Ensure health & safety compliance in store.
• Train, develop, and motivate team members.
• Prepare reports on sales, stock levels, and team performance.

Skills

Leadership

Communication

Team development

Sales focus

Target achievement

Inventory management

Merchandising

Education

Bachelor's degree

Job description

We are seeking an experienced Retail Store Manager to join our team in North Sydney, New South Wales.

The successful candidate will be responsible for managing all aspects of the retail store, including sales, customer service, inventory management, and staff training and development.

Skills:

• Strong leadership skills
• Excellent communication and interpersonal skills
• Ability to motivate and develop a team
• Sales-focused mindset with a proven track record of achieving targets
• Analytical skills for monitoring store performance and identifying areas for improvement
• Experience in inventory management and merchandising

Responsibilities:

• Manage all aspects of the retail store operation to ensure it runs smoothly and efficiently.
• Monitor sales performance against targets on a daily/weekly/monthly basis.
• Develop strategies to increase sales revenue through effective merchandising techniques.
• Monitor inventory levels and ensure appropriate stock levels are maintained at all times.
• Ensure compliance with health & safety regulations in the store.

Qualifications:

• A minimum of 3 years’ experience as a Retail Store Manager or similar role.
• A bachelor’s degree in Business Administration or relevant field would be an added advantage.

Salary range between $80K-$150K depending on experience level.

2000 Sydney Good Price Pharmacy Warehouse

Job Description

Summary:

As a Retail Store Manager in Sydney, you will play a pivotal role in overseeing daily operations, driving sales, and ensuring exceptional customer service within our retail environment. This position is essential for maintaining the store’s standards and achieving business objectives, while fostering a positive team culture and enhancing the shopping experience for our customers.

Responsibilities:

• Manage daily store operations, including staff supervision and inventory management.
• Drive sales performance by implementing effective merchandising strategies and promotional activities.
• Ensure high standards of customer service are maintained at all times.
• Train, develop, and motivate team members to achieve their full potential.
• Monitor and analyse sales performance and customer feedback to identify areas for improvement.
• Maintain store presentation and ensure compliance with health and safety regulations.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Prepare reports on sales, stock levels, and team performance for senior management.

Qualifications:

• High school diploma or equivalent; further education in retail management or business is an advantage.
• Previous experience in a retail environment is preferred, but entry-level candidates are welcome.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Basic computer skills and familiarity with retail management software.

Join us in a world where tradition and innovation create a delicious Chocolate experience!

We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.

We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast‑paced environment.

About the Role:

As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.

Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day‑to‑day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.

We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands‑on environment where you and required to multi‑task strength and lead with a premium mindset, understanding global brand identity.

What we would like you to bring:

• Previous experience in a Store / Assistant Manager role in a fast‑paced QSR, Retail or hospitality environment
• Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees
• Able to work autonomously, whilst proactively communicating into the State Manager
• Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership
• Strong time management skills, ability to work effectively and with deadlines
• Calm and consistent approach in a demanding high‑volume environment
• Ability to lead and coach a team
• Understanding of quality assurance and competent in Food Safety Standards
• Previous barista experience or interest will set you up for success
• Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount