Emergency Department Service Assistant

Far West NSW Local Health District; Broken Hill; On-site; AUD 52,000 - 53,000; Full time

Benefits offered by this job

Annual leave 5 wks

Salary packaging

Novated leasing

Fitness Passport

Professional development

Job summary

Far West NSW Local Health District in Broken Hill, NSW is seeking a motivated worker for a temporary full-time entry role in the Emergency Department security and administration team. You will handle patient data entry and provide security support as required, while performing essential admin tasks and daily reporting.

The role offers ongoing learning, country living benefits, and opportunities to grow within our rural health network.

Qualifications

• Certificate in Business Administration or experience in a similar role.
• Demonstrated high level customer service and interpersonal skills.
• Strong organisational skills and ability to meet deadlines.
• Capacity to work with minimal supervision with diverse staff.
• Excellent communication skills, spoken and written.
• Understanding of confidentiality and privacy in dealing with information.
• Ability to work independently within a multidisciplinary team.

Responsibilities

• Process timely and accurate entry of patient data for the Emergency Department Broken Hill Health Service.
• Provide security assistance and responses for the health service as needed.
• Perform administrative tasks including collection and collation of patient documentation and daily reporting.
• Monitor surveillance and respond to alarm signals, protecting patients and staff.

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

Certificate in Business Administration

Job description

Far West NSW Local Health District – Broken Hill NSW

Employment Type:TemporaryFull Time (12 month contract)
Position Classification:BI EDSA Level 3
Remuneration:$37.61 - $38.81 per hour + Superannuation
Hours Per Week:38
Requisition ID:REQ696832
Location:Broken Hill

The FWLHD Security Master Licence number is: 410 662 154

We really aren’t that far away - only 3 hours’ drive from Mildura, 5 hours from Adelaide or a short flight from anywhere in Australia with everything you need right at your front door!

• Opportunity to work on the frontline to join a truly supportive team that is empowered to provide the ultimate patient experience

Grow your career with us with ongoing learning and development

Apply today and enjoy a rewarding career that comes with all the benefits of country living including no traffic, affordable housing and a comfortable country lifestyle that supports balance and wellbeing.

Broken Hill truly is a town like no other with a supportive community that will welcome you with open arms. We can't wait to see you! Take a quick look at "Living and Working" in the Far West.

What you'll be doing

• Process the timely and accurate entry of patient data and information retrieval for the Emergency Department Broken Hill Health Service.


• This position will also provide as necessary security assistance and/or responses for the Broken Hill Health Service.


• Undertake administrative services including but not limited to the collection and collation of documentation for patient files, office equipment maintenance, daily reporting, entering accurate data for patients 'episode of care' from presentation to discharge or transfers.


• Undertake security services such as monitoring of surveillance screens, guarding and/or protecting patients and/or staff, responding to alarm signals and attendances.

What is on offer

• 5 weeks paid annual leave per year


• Salary packaging (pay less tax) and enjoy up to $9k for living expenses + $2.6k meal & entertainment


• Novated leasing


• Fitness Passport


• Professional development through frequent online and face-to-face learning opportunities

About the Far West LHD

TheFar West Local Health Districtis one of 15 LHDs under NSW Health, providing high quality public health services to the communities in far west NSW. Our vision is to provide excellence in rural and remote health and we truly empower our staff to deliver the best health outcomes for our community

Key to our success of course, is our people. Our workforce is inclusive and diverse. We employ well over 800 clinicians and support staff across our 9 health facilities in Broken Hill, Balranald, Dareton, Ivanhoe, Menindee, Tibooburra, Wentworth, White Cliffs and Wilcannia.

In the Far West LHD, we are working together to make a real difference to the health outcomes for our communities. We encourage you to consider joining our friendly team for a meaningful and rewarding career in rural and remote healthcare.

A true “Oasis in the Outback”, Broken Hill is a thriving regional town in far west NSW full of diversity, history and character. Being Australia’s first city to be Nationally Heritage Listed, Broken Hill is a culturally rich town with a vibrant art scene with over 20 galleries! The unique attractions, festivals and beautiful natural landscapes see tourists flock from all over, but the ones who stay quickly fall in love with the place and its liveability.

With a population just shy of 20,000, Broken Hill is small enough to allow for a relaxed country lifestyle, while big enough to provide all the desired facilities of a regional hub including major supermarkets and retail stores, excellent schools (7 primary & 2 high), multiple gyms & aquatic centre, well-known fast-food franchises and a plethora of trendy restaurants, pubs and cafés.

• Certificate in Business Administration or experience working in a similar role. Class 1A security licence under the Security Industry Act, 1997.


• Demonstrated high level customer service and interpersonal skills including positive attitude under pressure, ability to build rapport fast and provide service to customer's satisfaction at all times.


• Strong organisational skills, and ability to meet deadlines.


• Capacity to work with minimal supervision with a variety of staff and be a team player in high pressure, high volume work environment.


• Excellent communication skills, including excellent spelling, confidence in the spoken word and ability to deal confidently and courteously with people from diverse backgrounds.


• Understanding of confidentiality and privacy requirements when dealing with personal demographic and medical information.


• Demonstrated ability to work independently with minimal direct supervision and as part of a multidisciplinary team.

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