Clinical Support Officer - ED/ICU

NSW Health; Broken Hill; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary packaging

Novated Leasing

Paid Allocated Day Off (ADO)

Fitness Passport

EAP (Employee Assistance Program)

Professional development

Rural lifestyle support

Job summary

NSW Health in Broken Hill is seeking an administrative professional to provide timely, accurate services for the health facility and unit teams. You will handle letters, records, data entry, scheduling and reports, delivering high-quality support in a busy environment.

The role offers five weeks of annual leave, salary packaging options, novated leasing and a dedicated Welcome Experience to help you settle into rural life. Join a supportive team committed to community health.

Qualifications

• Certificate III in Health Administration or Office Administration or relevant experience.
• Excellent communication skills including clear spelling and comprehension.
• Experience with MS Office Suite, spreadsheets and databases.
• Strong organisational and time management abilities to meet deadlines.
• Ability to handle a diverse range of tasks in a high-volume environment.
• Ability to adhere to ethical standards and NSW Health Code of Conduct.

Responsibilities

• Provide timely and accurate administrative/transactional services for the assigned work Unit.
• Perform duties including typing of letters/policies, faxing, medical records, calls, filing, data entry and reports.
• Carry out office administration and management tasks, stock ordering and supplies.
• Provide administrative support to meetings, including scheduling, agendas and minute taking.

Skills

Excellent communication

MS Office proficiency

Organisational skills

Team player

Ability to work under pressure

Ethical conduct

Education

Certificate III in Health Administration or Office Administration

Healthcare setting experience

Tools

MS Office Suite

Spreadsheet software

Database software

Electronic scheduling

Email systems

Job description

We really aren’t that far away - only 3 hours’ drive from Mildura, 5 hours from Adelaide or a short flight from anywhere in Australia with everything you need right at your front door!

• Opportunity to work on the frontline to join a truly supportive team

Grow your career with us with ongoing learning and development

Broken Hill truly is a town like no other with a supportive community that will welcome you with open arms. We can't wait to see you! Take a quick look at "Living and Working" in the Far West.

What you'll be doing

Provide timely and accurate administrative/transactional services for the assigned work Unit, Units or Health Facility.

• Undertake administrative tasks including but not limited totyping of letters/policies, faxing, collecting medicalrecords, telephone calls, mailing, filing, recordcompilation, calendar bookings, data entry and filing, producingreports and correspondence to internal and externalstakeholders.
• Undertake office administration and management duties, maintaining and ordering stock, stationery, and othersupplies.

Provide administrative assistance to meetings, includingscheduling, agenda and document collation, and minutecreation and dissemination.

What is on offer

• 5 weeks annual leave
• Salary packaging (pay less tax!), enjoy up to $9k for living expenses, $2.6k for meals and entertainment
• Novated Leasing
• Paid Allocated Day Off (ADO) Every Month

Fitness Passport and EAP to maintain your health and wellbeing

• Professional development with support through advanced education & training to help you develop your career
• A comfortable country lifestyle that supports balance & wellbeing

About the Far West LHD

TheFar West Local Health Districtis one of 15 LHDs under NSW Health, providing high quality public health services to the communities in far west NSW. Our vision is to provide excellence in rural and remote health and we truly empower our staff to deliver the best health outcomes for our community

Key to our success of course, is our people. Our workforce is inclusive and diverse. We employ well over 800 clinicians and support staff across our 9 health facilities in Broken Hill, Balranald, Dareton, Ivanhoe, Menindee, Tibooburra, Wentworth, White Cliffs and Wilcannia.

In the Far West LHD, we are working together to make a real difference to the health outcomes for our communities. We encourage you to consider joining our friendly team for a meaningful and rewarding career in rural and remote healthcare.

A true “Oasis in the Outback”, Broken Hill is a thriving regional town in far west NSW full of diversity, history and character. Being Australia’s first city to be Nationally Heritage Listed, Broken Hill is a culturally rich town with a vibrant art scene with over 20 galleries! The unique attractions, festivals and beautiful natural landscapes see tourists flock from all over, but the ones who stay quickly fall in love with the place and its liveability.

With a population just shy of 20,000, Broken Hill is small enough to allow for a relaxed country lifestyle, while big enough to provide all the desired facilities of a regional hub including major supermarkets and retail stores, excellent schools (7 primary & 2 high), multiple gyms & aquatic centre, well-known fast-food franchises and a plethora of trendy restaurants, pubs and cafés.

• Certificate III in Health Administration or Office Administration, or recent administration experience, preferably within a Healthcare setting.
• Excellent communication skills including excellent spelling and comprehension, excellent verbal communication skills, and demonstrated ability to deal confidently and courteously with patients and health professionals
• Demonstrated experience in the MS Office Suite of applications, spreadsheet and database software, electronic scheduling and email systems.
• Demonstrated strong organisational and time management skills and ability to meet strict deadlines.
• Demonstrated capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.
• Demonstrated ability to adhere to the defined standards of ethical and professional conduct consistent with the current NSW Health Code of Conduct and/or relevant professional standards where applicable.

The Welcome Experience

The Welcome Experience in Broken Hill connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.
Learn more atwww.nsw.gov.au/welcomeexperience

Applications Close: 27th September 2026

Stepping Up

The Stepping Up Website is a resource designed to help Aboriginal job applicants apply for positions within NSW Health.If you are an Aboriginal person and wish to obtain more information about applying for a role with us, please visit:

Empower, listen and act together
Together, we can make a positive difference in the lives of all children, young people and families within our community to keep them safe from harm and to empower children's voices.

At Far West Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences, but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.