Emergency Department Clerk — Flexible Part-Time (24/7 Rotating)

Health; Adelaide; Hybrid; AUD 66,000 - 70,000; Part time

Job summary

Southern Adelaide Local Health Network invites applications for an Emergency Department Clerk at Flinders Medical Centre or Noarlunga Health Service. The part-time role supports patient registration, records management and critical information flow in busy EDs.

The ED operates 24/7; the role requires flexibility across weekends and public holidays, working with a professional clinical team while upholding patient confidentiality and compassionate service.

Qualifications

• Ability to deal with members of the public and respond empathetically to a range of difficult needs and priorities.
• Ability to organise and prioritise work and to meet deadlines.
• Understanding of, and commitment to, patient confidentiality requirements.
• Ability to communicate effectively with a range of people including patients, their families, ambulance officers, medical and nursing staff and police officers.
• Experience working in an area of public contact.
• Experience working with computer systems.

Responsibilities

• Registration, using the computer data base, of all patients presenting for treatment including interviewing in the treatment areas of Emergency and identification of customer and patient needs.
• Processing patient admissions to the wards according to procedures.
• Liaising with relatives, ambulance officers, police in relation to patient presentation and admittance and deal with their needs in a timely manner.
• Always acting in a professional manner when dealing with internal and external clients.

Skills

Public interaction

Empathy

Organization

Confidentiality

Communication

Public contact experience

Tools

Computer systems

Job description

Southern Adelaide Local Health Network invites applications for an Emergency Department Clerk at Flinders Medical Centre or Noarlunga Health Service. The part-time role supports patient registration, records management and critical information flow in busy EDs.

The ED operates 24/7; the role requires flexibility across weekends and public holidays, working with a professional clinical team while upholding patient confidentiality and compassionate service.