Emergency Department Clerk

Health; Adelaide; Hybrid; AUD 66,000 - 70,000; Part time

Job summary

Southern Adelaide Local Health Network invites applications for an Emergency Department Clerk at Flinders Medical Centre or Noarlunga Health Service. The part-time role supports patient registration, records management and critical information flow in busy EDs.

The ED operates 24/7; the role requires flexibility across weekends and public holidays, working with a professional clinical team while upholding patient confidentiality and compassionate service.

Qualifications

• Ability to deal with members of the public and respond empathetically to a range of difficult needs and priorities.
• Ability to organise and prioritise work and to meet deadlines.
• Understanding of, and commitment to, patient confidentiality requirements.
• Ability to communicate effectively with a range of people including patients, their families, ambulance officers, medical and nursing staff and police officers.
• Experience working in an area of public contact.
• Experience working with computer systems.

Responsibilities

• Registration, using the computer data base, of all patients presenting for treatment including interviewing in the treatment areas of Emergency and identification of customer and patient needs.
• Processing patient admissions to the wards according to procedures.
• Liaising with relatives, ambulance officers, police in relation to patient presentation and admittance and deal with their needs in a timely manner.
• Always acting in a professional manner when dealing with internal and external clients.

Skills

Public interaction

Empathy

Organization

Confidentiality

Communication

Public contact experience

Tools

Computer systems

Job description

Job no: 950220
Work type: Part time
Location: Adelaide Metro Southern
Categories: Administration, Business and Management, Emergency Services and Emergency Management, Public Health

• Southern Adelaide Local Health Network – Flinders Medical Centre & Noarlunga Health Service – Emergency Departments
• Salary $66,442 - $69,504 p.a. (Pro Rata) ASO2 | Multiple Part-Time Contracts Available
• 3 on 3 off rotating shift pattern across a 24/7 roster.

Emergency Department Clerk | Where Every Detail Supports Every Patient!

As an Emergency Department Clerk at Flinders Medical Centre or Noarlunga Health Service, you’ll be the steady administrative presence behind some of South Australia’s busiest EDs — registering patients, managing records, and keeping critical information flowing accurately when it matters most. These part-time contracts offer real flexibility while placing you at the centre of a high-performing clinical team within the Southern Adelaide Local Health Network. If you bring sharp attention to detail, a calm head under pressure, and a genuine commitment to patient care, this is your opportunity to make a meaningful contribution every single shift.

About the role:

In this role, you will provide professional and efficient clerical support within the Emergency Department at Flinders Medical Centre or Noarlunga Hospital. Your primary responsibility will be to coordinate the registration of all patients presenting to the department, as well as facilitating admissions and supporting discharge processes where required.

The Emergency Departments at both sites operate 24 hours a day, seven days a week. As such, this role requires availability to work across a 24/7 roster, including weekends and public holidays.

Duties for the role will include:

• Registration, using the computer data base, of all patients presenting for treatment including interviewing in the treatment areas of Emergency and identification of customer and patient needs,
• Ensuring all documentation is accurate and completed in a professional and timely manner and is in accordance with any organisational and/or legislative requirements where applicable,
• Processing patient admissions to the wards according to procedures,
• Liaising with relatives, ambulance officers, police in relation to patient presentation and admittance and deal with their needs in a timely manner,
• Always acting in a professional manner when dealing with internal and external clients

About you:

• Ability to deal with members of the public and respond empathetically to a range of difficult needs and priorities,
• Ability to organise and prioritise work and to meet deadlines,
• Understanding of, and commitment to, patient confidentiality requirements,
• Ability to communicate effectively with a range of people including patients, their families, ambulance officers, medical and nursing staff and police officers,
• Experience working in an area of public contact,
• Experience working with computer systems.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Meg Crisp, Emergency Department Clerical Supervisor, [phone], [e-mail]

Application Closing Date: 11.55 pm Sunday 27 September 2026

Attachments:

• ASO2-Emergency Clerk- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 950220