Emergency Department Clerical Officer

SA Health; Adelaide; On-site; AUD 59,000 - 63,000; Full time

Job summary

SA Health's Emergency Department Clerk role at Flinders Medical Centre and Noarlunga Hospital provides essential clerical support, coordinating patient registration and assisting admissions and discharge processes. The ED operates 24/7, requiring availability across weekends and public holidays, with casual, term and ongoing vacancies available.

Applicants should demonstrate strong interpersonal skills, professional communication with patients and staff, and a commitment to patient

Qualifications

• Strong interpersonal skills and ability to engage with the public empathetically.
• Effective communication with patients, families, and staff.
• Prior public-facing work experience.
• Clear understanding of patient confidentiality.
• Flexibility and reliability to work across a 24/7 roster including weekends and public holidays.

Responsibilities

• Coordinate the registration of patients presenting to the department.
• Assist admissions and support discharge processes as required.
• Provide clerical support in the Emergency Department at Flinders Medical Centre and Noarlunga Hospital.

Skills

Interpersonal skills

Effective communication

Public-facing

Confidentiality

24/7 roster flexibility

Job description

• Southern Adelaide Local Health Network – Flinders Medical Centre – Emergency Department
• Salary $58,709.00 - $63,154.00 p.a. (Pro Rata) ASO2 | Casual, Term and ongoing vacancies available

Join our team as an Emergency Department Clerk and support our commitment to delivering high-quality patient care.

In this role, you will provide professional and efficient clerical support within the Emergency Department at Flinders Medical Centre and/or Noarlunga Hospital. Your primary responsibility will be to coordinate the registration of all patients presenting to the department, as well as facilitating admissions and supporting discharge processes where required.

The Emergency Departments at both sites operate 24 hours a day, seven days a week. As such, this role requires availability to work across a 24/7 roster, including weekends and public holidays.

This recruitment process may be used to fill casual, term, or ongoing vacancies as they arise within the Division.

To be successful in this role, you will demonstrate:

• Strong interpersonal skills, with the ability to engage with members of the public and respond empathetically to a wide range of needs and situations

• Effective communication skills, with the ability to liaise professionally with patients, families, ambulance officers, medical and nursing staff, and police

• Previous experience in a public-facing role

• A clear understanding of, and commitment to, maintaining patient confidentiality

• Flexibility and reliability to work across a 24/7 roster, including weekends and public holidays

Please see the attached Role Description for additional information.

Application Closing Date:

11.55 pm Sunday 8 November 2026

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 932993