Emergency Department Admin Officer — Flexible Part-Time Roles

Barwon Health; Australia; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Excellent working conditions

Staff wellbeing program

Professional development opportunities

Salary packaging benefits

Living expenses cap

Meals and entertainment cap

Job summary

Barwon Health’s Emergency Department seeks an Administrative Officer to support patients, families and clinical teams in a high-pressure emergency setting. You’ll join a flexible admin team delivering patient-focused service to ensure smooth department operations.

This role offers part-time or casual/permanent opportunities with a focus on compassionate care, accurate documentation and timely information flow within the ED.

Qualifications

• Demonstrated experience delivering high-quality customer service in a challenging, customer-facing environment.
• Strong communication and interpersonal skills, with a compassionate and professional approach.
• The ability to multitask, problem-solve and manage competing priorities in a fast-paced environment.
• Proven computer literacy, attention to detail and the ability to learn new systems.
• A flexible, team-focused approach and the ability to work rostered shifts as required.
• Previous experience in an Emergency Department or other medical environment, along with knowledge of medical terminology, will be highly regarded.

Responsibilities

• Welcome and assist patients, families and visitors with compassion, professionalism and respect.
• Manage patient registrations, admissions, discharges and transfers, ensuring accurate and timely documentation.
• Provide administrative support to medical and nursing staff, including managing enquiries, clinical documentation and patient records.
• Collect and maintain accurate patient information to support reporting, billing and funding requirements.
• Work collaboratively with multidisciplinary teams and respond effectively to changing priorities in a busy environment.

Skills

Customer service

Communication

Multitasking

Computer literacy

Teamwork

Emergency department experience

Job description

Barwon Health’s Emergency Department seeks an Administrative Officer to support patients, families and clinical teams in a high-pressure emergency setting. You’ll join a flexible admin team delivering patient-focused service to ensure smooth department operations.

This role offers part-time or casual/permanent opportunities with a focus on compassionate care, accurate documentation and timely information flow within the ED.