Embedded AI & Automation Engineer
Australian Financial Complaints Authority Limited
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Benefits offered by this job
Job summary
Australian Financial Complaints Authority (AFCA) is seeking a Forward Deployed Engineer to work closely with business teams and delivery squads to rapidly solve high-value operational challenges. The role blends software engineering, solution design, data engineering and AI implementation to deliver scalable enterprise capabilities.
You will embed with users to understand workflows, translate problems into technical solutions and accelerate delivery while ensuring governance and security
Qualifications
- Experience translating business problems into practical technology solutions.
- Experience building and deploying cloud-based applications and integrations.
- Strong stakeholder engagement and communication skills.
Responsibilities
- Engage with business teams to identify high-value opportunities for automation, AI and digital enablement.
- Design rapid prototypes, proofs of concept and production-ready solutions.
- Develop integrations across enterprise platforms including ServiceNow, Dynamics, Workday and data platforms.
- Design AI-enabled solutions using LLMs, agents and retrieval architectures.
- Capture recurring requirements and influence platform roadmaps with real-user insights.
- Provide technical leadership and support the full solution lifecycle.
Skills
Tools
Job description
Australian Financial Complaints Authority (AFCA) is seeking a Forward Deployed Engineer to work closely with business teams and delivery squads to rapidly solve high-value operational challenges. The role blends software engineering, solution design, data engineering and AI implementation to deliver scalable enterprise capabilities.
You will embed with users to understand workflows, translate problems into technical solutions and accelerate delivery while ensuring governance and security
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